Business Analysis Manager — Chicago, IL at Capital One

About the Global Payment Network

The Global Payment Network is a unique infrastructure built for global connectivity and partnership. Its foundation rests on three powerful payments leaders that have operated together for nearly two decades: Discover Network, Diners Club International, and Pulse. Together, these brands provide international acceptance to cardholders worldwide, offer premium issuing services across 35+ countries, and deliver leading U.S. debit network capabilities with an extensive global ATM footprint.

Our analytics teams power this network by transforming complex payment activity into actionable insights. From monitoring billions of transactions to supporting fraud prevention, merchant strategy, and partner performance, we ensure the network runs smarter, faster, and more secure.

About the Role

As a Business Analysis Manager at Capital One, you will apply strategic and analytical skills to major company challenges. You will partner with world-class professionals to develop and test strategies that ultimately impact the bottom line. This role sits at the intersection of business strategy, product development, and credit risk, requiring you to drive step-change improvements in credit performance and lead direct-to-consumer marketing efforts.

You will work in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Success in this position requires a tenacious decision-maker who can bring a healthy, aggressive, yet responsible approach to business, fostering innovation while holding business partners accountable to deliver results.

Hiring Process

Candidates are expected to apply for a minimum of 5 business days. Capital One does not accept applications from agencies. For technical support or questions about the recruiting process, please contact Careers@capitalone.com. If you require an accommodation to apply or interview, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com.

Equal Opportunity & Culture

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. We promote a drug-free workplace and consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws. We offer a comprehensive, competitive, and inclusive set of benefits that support your total well-being.

Work location

Work model: On-site

200 West Jackson, 200, West Jackson Boulevard, Financial District, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60606, United States

Chicago, Illinois

Key Responsibilities

check_circleDevelop business strategies to drive growth, profitability, and competitive success
check_circleManage and mentor 1-2 analysts to develop and retain talent
check_circleDevelop and implement new product and pricing strategies for lending products
check_circleLead direct-to-consumer marketing efforts and build targeted customer insights
check_circleManage and sequence delivery of business requirements and execute product strategy
check_circleCreate risk models and test hypotheses to improve credit performance
check_circleCollaborate with IT, Sales, Operations, and Finance to drive quality and profitability

Requirements

verified3+ years professional analysis experience
verifiedBachelor's or Master's degree in quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems)
verified5+ years analysis experience (preferred)
verified2+ years financial services experience (preferred)
verified1+ year consulting experience (preferred)
verified2+ years people management experience (preferred)

Nice to Have

Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering; 5+ years of experience in analysis; 2+ years of experience in financial services; 1+ year of experience in consulting; 2+ years of experience in people management

Benefits & Perks

check_circleComprehensive health, financial, and other benefits for total well-beingcheck_circlePerformance-based incentive compensation including cash bonuses and long-term incentivescheck_circleEmployment authorization sponsorship for qualified applicants

Skills, education and keywords

Education: Bachelor's Degree in a quantitative field required; Master's Degree in a quantitative field or MBA required; Master's Degree in Business or quantitative field preferred.

Frequently asked questions about Business Manager - Global Payment Network at Capital One

What does a Business Manager - Global Payment Network at Capital One do?expand_more

Day-to-day, the Business Manager - Global Payment Network at Capital One will develop business strategies to drive growth, profitability, and competitive success; manage and mentor 1-2 analysts to develop and retain talent; develop and implement new product and pricing strategies for lending products; and lead direct-to-consumer marketing efforts and build targeted customer insights.

What are the requirements for this Business Manager - Global Payment Network role?expand_more

To qualify for the Business Manager - Global Payment Network at Capital One position, applicants should have: 3+ years professional analysis experience; Bachelor's or Master's degree in quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems); 5+ years analysis experience (preferred); 2+ years financial services experience (preferred); 1+ year consulting experience (preferred); and 2+ years people management experience (preferred).

Where is the Business Manager - Global Payment Network role at Capital One located?expand_more

Business Manager - Global Payment Network at Capital One is based in 200 West Jackson, 200, West Jackson Boulevard, Financial District, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60606, United States. This is a on-site role.

Is this Business Manager - Global Payment Network job remote, hybrid, or on-site?expand_more

Capital One has listed this Business Manager - Global Payment Network role as on-site.

How much experience is required for this Business Manager - Global Payment Network role?expand_more

Business Manager - Global Payment Network at Capital One typically requires 3+ years of relevant experience at the mid level level.

What education is required for Business Manager - Global Payment Network at Capital One?expand_more

Educational requirements for this role: Bachelor's Degree in a quantitative field required; Master's Degree in a quantitative field or MBA required; and Master's Degree in Business or quantitative field preferred.

What category does the Business Manager - Global Payment Network role belong to?expand_more

Business Manager - Global Payment Network at Capital One is part of the accounting & finance job category on Recrutus.

Business Manager - Global Payment Network