Bilingual Multi-Location Customer Service Specialist (Spanish)
Not Disclosed•Full-TimeOn-site
location_onJohn M Andersen Junior High School, 1255, North Dobson Road, Chandler, Maricopa County, Arizona, 85224, United States
About the Role
Customer Service Specialists at Sherwin-Williams serve as the vital link between our brand and both wholesale and retail customers. In this role, you will work closely with clients to determine their specific needs, answer questions about our extensive product line, and recommend the right solutions to ensure maximum satisfaction. Beyond sales, you will be responsible for promptly resolving customer concerns, maintaining high visual standards for the store, and staying up-to-date with the latest product features.
This is a full-time position designed for individuals who thrive in a dynamic retail environment and are committed to achieving excellent customer service while consistently meeting store sales goals.
Work Location
The selected candidate will be expected to work across three specific store locations in Arizona:
- Store #8564: 1025 W. Parklane Blvd, Chandler, AZ 85224
- Store #8288: 1514 N. Pinal Ave, Casa Grande, AZ 85122
- Store #7629: 44565 W. Edison Rd, Maricopa, AZ 85138
Safety and Security Context
This position involves direct contact with customers, including minors, and access to cash, payment methods, electronic equipment, personal information, and store merchandise. Because access to these assets may be supervised or unsupervised, Sherwin-Williams conducts a review of criminal history. This measure is essential to protect the business, its operations, and reputation, as well as to ensure the safety of our customers, staff, employees, vendors, contractors, and the general public.
Work location
Work model: On-site
John M Andersen Junior High School, 1255, North Dobson Road, Chandler, Maricopa County, Arizona, 85224, United States
Chandler, Arizona
Key Responsibilities
- check_circleAssist customers in person and over the phone to determine needs and present appropriate products
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Skills, education and keywords
Skills: English, Spanish, Tinting Equipment, Mixing Equipment.
Education: High School diploma or GED preferred.
Frequently asked questions about Bilingual Multi-Location Customer Service Specialist (Spanish) at Sherwin-Williams
What does a Bilingual Multi-Location Customer Service Specialist (Spanish) at Sherwin-Williams do?expand_more
Day-to-day, the Bilingual Multi-Location Customer Service Specialist (Spanish) at Sherwin-Williams will assist customers in person and over the phone to determine needs and present appropriate products; process sales transactions accurately and consistent with policies and procedures; tint and mix products to meet specific customer requirements; and stock shelves and set up displays to maintain store visual standards.
What are the requirements for this Bilingual Multi-Location Customer Service Specialist (Spanish) role?expand_more
To qualify for the Bilingual Multi-Location Customer Service Specialist (Spanish) at Sherwin-Williams position, applicants should have: 18 years of age; Valid, unrestricted Driver's License; Legally authorized to work in the US; Read, write, comprehend, and communicate in English; Read, write, comprehend, and communicate in Spanish; and High School diploma or GED preferred.
Where is the Bilingual Multi-Location Customer Service Specialist (Spanish) role at Sherwin-Williams located?expand_more
Bilingual Multi-Location Customer Service Specialist (Spanish) at Sherwin-Williams is based in John M Andersen Junior High School, 1255, North Dobson Road, Chandler, Maricopa County, Arizona, 85224, United States. This is a on-site role.