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  1. Home
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  3. hr & recruitment
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  5. Bilingual Claims Specialist
GEICO logo

Bilingual Claims Specialist

Not Disclosed•Full-TimeHybrid

location_on8803, Neff Street, Houston, Harris County, Texas, 77036, United States

Apply Now

About GEICO

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

About the Role

This Bilingual Claims Service Specialist position in Katy, TX, is ideal for students, future students, and aspirants who value continuous learning. Our Claims Representatives face the constant challenge of learning and expanding their knowledge of the insurance industry and our company. GEICO favors a culture of "internal promotions," meaning there are abundant opportunities to advance professionally and be rewarded for hard work and perseverance.

You will be part of a team that helps customers through life's twists and turns. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Many associates see a base salary increase of 10% within their first year as a Bilingual Claims Service Specialist.

The GEICO Pledge

Great Company: Our mission is to protect people when they need it most. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career and potential in mind. You'll have access to industry-leading training, certification assistance, career mentorship, and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging that values different perspectives. Our teams are led by dynamic, multi-faceted leaders driven by performance excellence and unified under a shared purpose.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health, and financial future, including a 401K savings plan vested from day one with a 6% match and tuition assistance.

Hiring Process & Application

To apply, please note that GEICO will not sponsor a new applicant for employment authorization for this position. If you have an active Adjuster's license, you may be eligible for a $1,500 sign-on bonus; ask your recruiter for more details.

Equal Opportunity

The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We reasonably accommodate qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job. We do not condone or tolerate an atmosphere of intimidation or harassment and expect all associates to maintain an atmosphere free from discrimination with mutual respect.

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Skills, education and keywords

Skills: English, Spanish, Adjuster's License, Customer Service, Transaction Processing, Computer Multitasking.

Education: Minimum of high school diploma or equivalent required; Associate's degree or higher preferred.

Frequently asked questions about Bilingual Claims Specialist at GEICO

What does a Bilingual Claims Specialist at GEICO do?expand_more
A Bilingual Claims Specialist at GEICO is responsible for the following: Process bilingual insurance claims in English and Spanish; Collaborate with teams to exceed customer expectations and maintain service quality; Expand knowledge of insurance industry and company policies through continuous learning; and Communicate with customers to gather claim details and resolve issues.
What are the requirements for this Bilingual Claims Specialist role?expand_more
To qualify for the Bilingual Claims Specialist at GEICO position, applicants should have: Excellent verbal and written communication skills in English and Spanish; 12 months+ of relevant customer service and/or transaction processing experience; Minimum of high school diploma or equivalent; Active Adjusters insurance license (preferred); and Associate's degree or higher (preferred).
Where is the Bilingual Claims Specialist role at GEICO located?expand_more
Bilingual Claims Specialist at GEICO is based in 8803, Neff Street, Houston, Harris County, Texas, 77036, United States. This is a hybrid role.
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Work location

Work model: Hybrid

location_on

8803, Neff Street, Houston, Harris County, Texas, 77036, United States

Houston, Texas

Key Responsibilities

  • check_circleProcess bilingual insurance claims in English and Spanish
  • check_circleCollaborate with teams to exceed customer expectations and maintain service quality
  • check_circleExpand knowledge of insurance industry and company policies through continuous learning
  • check_circleCommunicate with customers to gather claim details and resolve issues
  • check_circleMultitask across computer systems to manage high-volume call center operations

Requirements

  • verifiedExcellent verbal and written communication skills in English and Spanish
  • verified12 months+ of relevant customer service and/or transaction processing experience
  • verifiedMinimum of high school diploma or equivalent
  • verifiedActive Adjusters insurance license (preferred)
  • verifiedAssociate's degree or higher (preferred)

Nice to Have

An associate's degree or higher. An active Adjusters insurance license.

Benefits & Perks

check_circle401K savings plan vested from day one with 6% matchcheck_circleTuition assistance programcheck_circleMental healthcare benefitscheck_circleFertility and adoption assistancecheck_circleGEICO Flex program allowing work from anywhere up to four weeks per yearcheck_circleComprehensive Total Rewards program with personalized coveragecheck_circlePerformance and recognition-based incentivescheck_circleIndustry leading training and certification assistancecheck_circleCareer mentorship and coaching with supportive leaders
GEICO logo
Company

GEICO

Industry

hr & recruitment

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

1+ yrs (Entry Level)

Education

Minimum of high school diploma or equivalent required

Job Type

Full-Time

Skills Required

EnglishSpanishAdjuster's LicenseCustomer ServiceTransaction ProcessingComputer Multitasking
Is this Bilingual Claims Specialist job remote, hybrid, or on-site?expand_more
GEICO has listed this Bilingual Claims Specialist role as hybrid.
How much experience is required for this Bilingual Claims Specialist role?expand_more
Bilingual Claims Specialist at GEICO typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Bilingual Claims Specialist role at GEICO?expand_more
Key skills for Bilingual Claims Specialist at GEICO include English; Spanish; Adjuster's License; Customer Service; Transaction Processing; and Computer Multitasking.
What education is required for Bilingual Claims Specialist at GEICO?expand_more
Educational requirements for this role: Minimum of high school diploma or equivalent required; and Associate's degree or higher preferred.
What category does the Bilingual Claims Specialist role belong to?expand_more
Bilingual Claims Specialist at GEICO is part of the hr & recruitment job category on Recrutus.
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