
location_onRace Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States
Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970. We provide a wide range of services to North Philadelphia communities, including early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, community school services, and violence intervention.
The Behavioral Health Receptionist serves as the vital first line of communication between participants, therapists, and doctors, whether interacting in person or over the phone. This role is essential for ensuring a smooth experience for our clients, acting as the initial point of contact to answer questions, provide general information, and direct individuals to the appropriate staff for specific needs.
In this position, you will manage the flow of visitors and phone calls, screen inquiries, and maintain accurate records by gathering necessary information from program participants and clinical staff. The role requires a high degree of organization and the ability to multitask in a fast-paced environment. A key component of this position is serving our diverse community; therefore, fluency in both English and Spanish is required, as many of the individuals we serve are Spanish-speaking only.
If selected for this position, you will be required to submit clearances, including FBI fingerprints, Child Abuse History Clearance, and Criminal History Clearance, along with other necessary documentation.
APM is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Work model: On-site
Race Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States
Philadelphia, Pennsylvania
Bilingual / Bicultural (Spanish / English) preferred. Fluent in the use of Microsoft Word, Excel, and other applications.
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Skills: English, Spanish, Microsoft Word, Excel, PDF Operations, Fax Machine, Telephone Systems, Office Machines, Information Systems, Promise System.
Education: High School Diploma or GED or equivalent.
Asociacion Puertorriquenos en Marcha operates as a non-profit organization within the civic and social organizations sector, headquartered in Philadelphia, PA. This Latino-based entity focuses on health, human services, community development, and economic growth initiatives throughout the Philadelphia region. The organization works to assist families in reaching their full potential by addressing critical social and economic needs.
The mission centers on improving the overall quality of life for residents in the Greater Philadelphia area. APM envisions a community characterized by self-reliant families, children who are protected and nurtured to become future leaders, and residents actively engaged in local affairs. By providing essential services and development programs, the group supports the Latino population and broader community members in achieving stability and growth. The organization's work reflects a commitment to fostering an environment where individuals can thrive and contribute to the collective well-being of the city.
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Experience
2+ yrs (Mid Level)
Education
High School Diploma or GED or equivalent
Job Type
Full-Time