Professional Support Specialist (Medical Receptionist)
Not Disclosed•Full-TimeOn-site
location_on4912, Worth Street, Dallas, Dallas County, Texas, 75214, United States
About Us
IPS is a state-funded, non-profit behavioral healthcare company specializing in outpatient mental health and substance use treatment for adults in Dallas, Ellis, and Kauffman Counties. We serve socioeconomically diverse populations, with a specific focus on individuals negatively associated with the criminal justice system. Our mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism. Using empirically validated and evidence-based treatment, IPS strives to ensure the highest level of care for our clients.
About the Role
We are seeking a passionate Professional Support Specialist (Medical Receptionist) to join our team. This role is designed for individuals dedicated to helping those struggling with mental illness, substance abuse, homelessness, and forensic involvement. As a key member of our support staff, you will serve as a third intake specialist, managing critical financial documentation and updates. You will play a vital role in maintaining clinic flow, acting as a backup phone receptionist, and taking the lead on relapse autopsies and ACS communications. Additionally, you will provide coverage for DAL, treatment schedule adjustments, and sweat patch reports, while serving as the third line of support for drug patch applications and assisting with UDS completion when needed.
Work location
Work model: On-site
4912, Worth Street, Dallas, Dallas County, Texas, 75214, United States
Dallas, Texas
Key Responsibilities
- check_circleManage clinic flow and serve as a backup phone receptionist
- check_circleComplete third intake specialist duties and financial document updates
- check_circleGenerate and manage sweat patch report coverage
- check_circleHandle relapse autopsy and ACS communication tasks
- check_circleCoordinate treatment schedule adjustments and DAL coverage
- check_circleProcess drug patch applications and complete UDS when needed
Requirements
- verifiedHigh school diploma required
- verifiedBilingual (English/Spanish) is REQUIRED
- verifiedReliable Transportation
Nice to Have
Previous Intake/Customer Service/Phone Receptionist experience. Previous Medical office experience.
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Word, Excel, Powerpoint, Google Suites, Spanish.
Education: High school diploma required.
Frequently asked questions about Professional Support Specialist (Medical Receptionist) at Integrated Psychotherapeutic Services
What does a Professional Support Specialist (Medical Receptionist) at Integrated Psychotherapeutic Services do?expand_more
Day-to-day, the Professional Support Specialist (Medical Receptionist) at Integrated Psychotherapeutic Services will manage clinic flow and serve as a backup phone receptionist; complete third intake specialist duties and financial document updates; generate and manage sweat patch report coverage; and handle relapse autopsy and acs communication tasks.
What are the requirements for this Professional Support Specialist (Medical Receptionist) role?expand_more
Integrated Psychotherapeutic Services is looking for candidates who meet the following requirements: High school diploma required; Bilingual (English/Spanish) is REQUIRED; and Reliable Transportation.
Where is the Professional Support Specialist (Medical Receptionist) role at Integrated Psychotherapeutic Services located?expand_more
Professional Support Specialist (Medical Receptionist) at Integrated Psychotherapeutic Services is based in 4912, Worth Street, Dallas, Dallas County, Texas, 75214, United States. This is a on-site role.
Is this Professional Support Specialist (Medical Receptionist) job remote, hybrid, or on-site?expand_more
Integrated Psychotherapeutic Services has listed this Professional Support Specialist (Medical Receptionist) role as on-site.
How much experience is required for this Professional Support Specialist (Medical Receptionist) role?expand_more
Candidates for Professional Support Specialist (Medical Receptionist) at Integrated Psychotherapeutic Services should have mid level.
What skills do you need for the Professional Support Specialist (Medical Receptionist) role at Integrated Psychotherapeutic Services?expand_more
Key skills for Professional Support Specialist (Medical Receptionist) at Integrated Psychotherapeutic Services include Microsoft Word; Excel; Powerpoint; Google Suites; and Spanish.
What education is required for Professional Support Specialist (Medical Receptionist) at Integrated Psychotherapeutic Services?expand_more
Educational requirements for this role: High school diploma required.
What category does the Professional Support Specialist (Medical Receptionist) role belong to?expand_more
Professional Support Specialist (Medical Receptionist) at Integrated Psychotherapeutic Services is part of the admin job category on Recrutus.
About Integrated Psychotherapeutic Services
Integrated Psychotherapeutic Services operates within the mental health care industry, providing specialized outpatient behavioral healthcare for adults across Dallas, Ellis, and Kauffman Counties in Texas. Headquartered in Dallas, this state-funded non-profit organization focuses on serving socioeconomically diverse populations, with a specific commitment to individuals negatively associated with the criminal justice system. The agency delivers clinical and educational services designed to support recovery and stability for those navigating complex legal and personal challenges.
The organization utilizes empirically validated and evidence-based treatment methods to ensure a high standard of care for every client. Its operational mission centers on positively influencing life changes by reducing adult offender recidivism through comprehensive support. By offering accessible outpatient clinical services, Integrated Psychotherapeutic Services addresses critical gaps in behavioral health treatment for vulnerable communities in the region. The entity maintains a dedicated approach to fostering long-term well-being and community reintegration through structured, professional intervention strategies.
Browse more roles: All Integrated Psychotherapeutic Services jobs, admin jobs on Recrutus.