Automotive Service Advisor

About Blain's Farm & Fleet

At Blain's Farm & Fleet, we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive balance. As a family-owned retailer, we take pride in offering a competitive benefit package designed to support you and your life. This commitment to our team is one of the reasons we have been named a Forbes Best Employer for seven consecutive years.

About the Role

The Service Advisor is the vital link between our customers and our automotive service department. In this role, you will perform automotive services in a timely and efficient manner while providing exceptional quality customer service. You will be trained to achieve Level I status, equipping you to interpret vehicle inspection results and make appropriate service recommendations.

Your day will involve assisting customers with purchases in a sales-focused environment, utilizing computers and the VAST system to manage inventory, set up work orders, and schedule service. You will also explain work orders and invoices clearly to customers, process payments, and perform hands-on tasks such as installing batteries, balancing wheels, repairing tires, and performing oil changes using LOF procedures. Success in this role requires a strong awareness of loss prevention and safety policies.

Our Culture & Benefits

We foster an engaged workplace through internal recognition programs and advanced leadership training designed to help you build the skills to grow your career. As a full-time associate, you become eligible for a comprehensive benefits package effective your 91st day of employment, including medical, dental, vision, life insurance, and a 401(k) with a company match. We also offer paid time off for major holidays and birthdays, paid ASE testing and certifications, and an associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, and DeWalt.

Equal Opportunity Employer

Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice, a distinction we have earned by receiving the Forbes Best Mid-Sized company to work for award for seven years in a row.