Automotive Service Advisor

About Blain's Farm & Fleet

At Blain's Farm & Fleet, we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive balance. As a family-owned retailer, we take pride in offering a competitive benefit package designed to support you and your life. This commitment to our team is one of the reasons we have been named a Forbes Best Employer for seven consecutive years.

About the Role

The Service Advisor is the vital link between our customers and our service department, performing automotive services in a timely and efficient manner while providing exceptional quality customer service. In this role, you will assist customers with their purchases in a sales-focused environment, utilizing computers and the VAST system to determine inventory levels, set up work orders, and schedule service work.

Your day will involve explaining work orders and invoices clearly to customers, processing payments, and performing essential automotive tasks such as installing batteries, balancing wheels, repairing tires, and performing oil changes. You will also interpret vehicle inspection results to make appropriate service recommendations, ensuring every customer leaves with confidence in their vehicle's safety and performance.

Our Culture & Benefits

We are dedicated to fostering an engaged workplace through internal recognition programs and advanced leadership training designed to help you build the skills to grow your career. As a full-time associate, you become eligible for a comprehensive benefits package effective your 91st day of employment, including medical, dental, vision, life insurance, and a 401(k) with a company match.

We also offer paid time off for major holidays and birthdays, paid ASE testing and certifications, and an associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, and DeWalt. Additionally, weekend premium pay is available for Saturday and Sunday shifts.

Equal Opportunity Employer

Blain Supply, Inc and Blain's Farm and Fleet (collectively 'Blain's') is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice, a distinction we have achieved for an unprecedented seven years in a row.