Assistant Store Manager

About PLS

PLS (People – Location – Service) is a leading retail provider of financial services headquartered in Chicago. Founded in 1997 by Bob and Dan Wolfberg, the PLS Group operates over 200 financial service centers across 12 states. Our mission places the customer at the center of everything we do, offering convenient, transparent, and affordable financial products to help consumers manage their day-to-day needs. We believe our exceptional team members are the key to delivering on this promise.

About the Role

As an Assistant Store Manager at our Brooklyn location, you will provide leadership to ensure the store delivers outstanding customer service while meeting all operating objectives and financial goals. This role is designed for a high-energy leader who thrives in a busy environment and is passionate about building strong relationships with customers.

In this position, you will perform all duties of a Customer Service Representative while assisting the Store Manager with day-to-day operations. You will be responsible for directing team activities in the Store Manager's absence, fostering a culture of excellence, and implementing strategies to maximize sales and market share. Your day will involve analyzing financial trends, resolving customer complaints, and ensuring strict compliance with federal, state, and local regulations.

Our Culture

We strive to demonstrate our Core Values in all positions: Communication, Customer Focus, Integrity and Trust, Teamwork, and Results. We are committed to maintaining a neat, clean, and professional environment where team members are motivated to exceed expectations.

Hiring Process & Application

To apply, please submit your resume through our career portal. If you require a reasonable accommodation for any part of the application or hiring process due to a disability, please contact our Human Resources team at talentacquisition@pls247.com to make arrangements. Decisions on accommodations are made on a case-by-case basis.

Equal Opportunity Employer

PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. For jobs located in the City of Los Angeles, qualified applicants with criminal histories will be considered for employment consistent with the Fair Chance Initiative for Hiring Ordinance.