Assistant Store Manager

About the Team

Extra Space Storage is the largest self-storage company in the United States by store count, operating over 4,000 locations nationwide. We are looking for reliable employees who are good communicators and have a passion for helping people to join our team and grow with us.

About the Role

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager. This position ensures the facility meets high cleanliness standards and consistently delivers operational excellence.

You will work between multiple stores in the district, building customer relationships through in-person and phone interactions. Your day involves presenting a structured sales process, managing customer accounts, and ensuring the site meets our highest standards of cleanliness through continuous maintenance of the office, storage buildings, and surrounding areas. You will also perform daily safety inspections, resolve customer concerns regarding billing and security, and handle cash transactions and deposits.

This is a day shift role only, with the office closing at 6 PM. Please note that this location is closed on Sundays, offering a work/life balance with the potential for Sundays off (dependent on location).

Hiring Process

Applications will be accepted until the position is filled. If you have experience in sales, customer service, retail, hospitality, leasing, or property management, we encourage you to apply.

Note for Current Employees: If you are a current Extra Space employee, please apply through Jobs Hub in Workday.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Work location

Work model: On-site

Two Procter & Gamble Plaza, 2, Procter & Gamble Plaza, Procter & Gamble General Office, Central Business District, Cincinnati, Hamilton County, Ohio, 45202, United States

Cincinnati, Ohio

Key Responsibilities

check_circleBuild and maintain strong customer relationships by identifying storage needs
check_circleMaximize sales objectives through unit rentals, insurance, and moving supplies
check_circleEnsure high cleanliness standards through continuous site maintenance
check_circlePerform daily site safety inspections including lock checks
check_circleAddress and resolve customer concerns related to billing and security
check_circleHandle cash transactions, balance receipts, and process daily bank deposits

Requirements

verified1+ year of customer-facing work experience
verifiedSales experience preferred
verifiedCurrent valid driver's license and access to a reliable personal vehicle
verifiedHigh School diploma or GED required

Nice to Have

Sales experience. College education.

Benefits & Perks

check_circlePaid Time Off accrued throughout the year, increasing with years of servicecheck_circleGenerous 401(k) match with Traditional and/or ROTH choicescheck_circleAffordable medical benefit options with up to a $1k annual Health Savings Account employer contributioncheck_circleEXTRA Healthy Wellness Program with rewards towards your medical premium

Skills, education and keywords

Education: High School diploma or GED is required.

Frequently asked questions about Assistant Store Manager at Extra Space Storage

What does a Assistant Store Manager at Extra Space Storage do?expand_more

A Assistant Store Manager at Extra Space Storage is responsible for the following: Build and maintain strong customer relationships by identifying storage needs; Maximize sales objectives through unit rentals, insurance, and moving supplies; Ensure high cleanliness standards through continuous site maintenance; and Perform daily site safety inspections including lock checks.

What are the requirements for this Assistant Store Manager role?expand_more

To qualify for the Assistant Store Manager at Extra Space Storage position, applicants should have: 1+ year of customer-facing work experience; Sales experience preferred; Current valid driver's license and access to a reliable personal vehicle; and High School diploma or GED required.

Where is the Assistant Store Manager role at Extra Space Storage located?expand_more

Assistant Store Manager at Extra Space Storage is based in Two Procter & Gamble Plaza, 2, Procter & Gamble Plaza, Procter & Gamble General Office, Central Business District, Cincinnati, Hamilton County, Ohio, 45202, United States. This is a on-site role.

Is this Assistant Store Manager job remote, hybrid, or on-site?expand_more

Extra Space Storage has listed this Assistant Store Manager role as on-site.

How much experience is required for this Assistant Store Manager role?expand_more

Assistant Store Manager at Extra Space Storage typically requires 1+ years of relevant experience at the mid level level.

What education is required for Assistant Store Manager at Extra Space Storage?expand_more

Educational requirements for this role: High School diploma or GED is required.

What category does the Assistant Store Manager role belong to?expand_more

Assistant Store Manager at Extra Space Storage is part of the customer services job category on Recrutus.