Assistant General Manager
Not Disclosed•Full-TimeOn-site
location_on5518, Ridgefield Drive, Black Oaks Heights, Norwood, Knoxville, Knox County, East Tennessee, Tennessee, 37912, United States
About the Role
Assistant General Managers at Krystal balance the dual demands of being great leaders and delivering "WOW" service to our guests. In this role, you will understand the importance of providing great energy for restaurant teams while remaining fresh, friendly, and fast for our guests. Your focus will be on driving restaurant operations while ensuring a high-quality experience for both the team and the customers.
Our Culture and Values
We live by our "People First" promise, welcoming, including, growing, and celebrating each team member. As an Assistant General Manager, you will consistently exhibit our PRIDE values: Promote teamwork, Respect everyone, Impress customers, Deliver Results, and Exemplify Integrity. You will create a great energy in the restaurant, empowering the team through "Yes I Can" initiatives and engaging them in regular huddles. By recognizing the team with tools like "U-Rock" and "Fresh, Friendly and Fast," you will serve those you lead through your behaviors, actions, and decisions.
The Impact You Will Make
You will serve as a role model to create memorable guest experiences, coaching the team on "WOW" service and creating a welcoming work environment. You will take action to solve and celebrate guest feedback, regularly observing operations from the guest perspective to ensure we deliver a service experience so good that guests can't wait to come back. Additionally, you will help bring the brand to life by supporting the Restaurant General Manager's efforts in the community with local marketing, events, and company-wide promotions.
Benefits and Perks
We offer a comprehensive package to support our team members, including:
- Free food (yes, FREE)
- Paid vacation and paid time off
- Medical, dental, and vision insurance
- Competitive wages with bonus possibilities based on inspections
- Flexible schedules and holiday closures
- A Future Leaders Program
- Referral program and employee discount
- Paid training
Application Instructions
To be considered for this position, candidates must be at least 18 years of age and have completed the in-store training program. We are looking for dependable and responsible individuals who can perform the essential functions of the position. Please apply directly to join our team and help us maintain the balance between providing a high-quality employee and guest experience while achieving our financial goals.
Work location
Work model: On-site
5518, Ridgefield Drive, Black Oaks Heights, Norwood, Knoxville, Knox County, East Tennessee, Tennessee, 37912, United States
Knoxville, Tennessee
Key Responsibilities
- check_circleCoach and motivate Shift Leaders and crew members to deliver excellent performance
- check_circleConduct daily and weekly inventory counts and maintain accurate inventory records
- check_circleAnalyze sales and labor results throughout and after each shift
- check_circleEnsure compliance with health, safety, cleanliness, and fire policies
- check_circleIdentify problems and conduct high-level troubleshooting for restaurant equipment
- check_circleExecute operating systems and assist in developing sales forecasts and schedules
- check_circleSupport local marketing, company promotions, and product launches
- check_circleCreate memorable guest experiences by modeling fresh, friendly, and fast service
- check_circleMonitor business metrics including cash shortages, inventory, and food costs
Requirements
- verifiedHigh school diploma or equivalent
- verifiedMinimum of 1-2 years management experience
- verifiedMust be at least 18 years of age
- verifiedIn-store training program completed
Benefits & Perks
check_circleFree food provided to employeescheck_circlePaid vacation timecheck_circleMedical, dental, and vision insurance coveragecheck_circleFuture Leaders Program for professional growthFlexible work schedules
Similar Job Opportunities
Skills, education and keywords
Skills: Haccp Logs, Inventory Counts, Food Costs, Sales Forecast, Troubleshooting.
Education: High school diploma or equivalent required.
Frequently asked questions about Assistant General Manager at Krystal Restaurants LLC
What does a Assistant General Manager at Krystal Restaurants LLC do?expand_more
Day-to-day, the Assistant General Manager at Krystal Restaurants LLC will coach and motivate shift leaders and crew members to deliver excellent performance; conduct daily and weekly inventory counts and maintain accurate inventory records; analyze sales and labor results throughout and after each shift; and ensure compliance with health, safety, cleanliness, and fire policies.
What are the requirements for this Assistant General Manager role?expand_more
To qualify for the Assistant General Manager at Krystal Restaurants LLC position, applicants should have: High school diploma or equivalent; Minimum of 1-2 years management experience; Must be at least 18 years of age; and In-store training program completed.
Where is the Assistant General Manager role at Krystal Restaurants LLC located?expand_more
Assistant General Manager at Krystal Restaurants LLC is based in 5518, Ridgefield Drive, Black Oaks Heights, Norwood, Knoxville, Knox County, East Tennessee, Tennessee, 37912, United States. This is a on-site role.
Is this Assistant General Manager job remote, hybrid, or on-site?expand_more
Krystal Restaurants LLC has listed this Assistant General Manager role as on-site.
How much experience is required for this Assistant General Manager role?expand_more
Assistant General Manager at Krystal Restaurants LLC typically requires 1–2 years of relevant experience at the mid level level.
What skills do you need for the Assistant General Manager role at Krystal Restaurants LLC?expand_more
Key skills for Assistant General Manager at Krystal Restaurants LLC include Haccp Logs; Inventory Counts; Food Costs; Sales Forecast; and Troubleshooting.
What education is required for Assistant General Manager at Krystal Restaurants LLC?expand_more
Educational requirements for this role: High school diploma or equivalent required.
What category does the Assistant General Manager role belong to?expand_more
Assistant General Manager at Krystal Restaurants LLC is part of the hospitality & catering job category on Recrutus.
About Krystal Restaurants LLC
Krystal Restaurants LLC operates as a prominent entity within the restaurant industry, headquartered in Dunwoody, Georgia. The company traces its origins to October 24, 1932, when the first location opened in downtown Chattanooga, Tennessee. Founded by Rody Davenport Jr. and J. Glenn Sherrill during the Great Depression, the brand was established on the principle that customers would value spotless cleanliness, courteous service, and affordable meals even during economic hardship. This approach proved successful from the very first transaction, where a customer purchased a meal for 35 cents.
Today, the organization continues to honor its historical legacy while focusing on future growth. Krystal Restaurants LLC invests in modernizing restaurant designs and developing unique menu items to meet evolving consumer preferences. The company maintains an expanding footprint across the Southern United States, introducing new markets to its established offerings. By maintaining its commitment to value and quality, the company aims to preserve its status as a regional icon known for a distinct taste and personal connection that defines its service model.
Browse more roles: All Krystal Restaurants LLC jobs, hospitality & catering jobs on Recrutus.