
location_onThe Links at Fisher Island, 1, Fisher Island Drive, Miami-Dade County, Florida, 33109, United States
At Yurbban, we don't just offer accommodation; we create moments worth remembering. We are a hotel group with soul, where hospitality, sustainability, and authenticity go hand in hand. Driven by the desire to surprise and to do things right, we operate hotels and restaurants in Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá with a clear purpose: to make every experience unique.
Our essence is defined by five core values: WOW, CONSCIOUS, HONEST, PASSION, and TEAM. We love to innovate, care for people and the planet, act with transparency, give 100% in every challenge, and work together to achieve our goals.
We are looking for a Sales & Guest Services Supervisor to lead sales-group functions while supporting guest relations in an automated environment across three boutique hotels in Miami South Beach. This role is pivotal in bridging revenue generation with elevated guest experiences. You will focus on account management, group and event sales, and ensuring seamless check-in delivery for in-house groups.
In this position, you will act as a key liaison between the Sales Director, Revenue Team, and Front Desk leadership. You will manage key accounts, establish growth strategies, and secure group bookings through site visits and presentations. Beyond sales, you will oversee the operational side of group reservations, including verifying bookings in the PMS, managing rooming lists, and handling billing. You will also step in as Manager on Duty to address guest complaints, monitor feedback platforms, and support up-selling initiatives.
Being part of Yurbban means growing in an environment where ideas matter and good vibes are part of our DNA. We offer a workplace where professionalism and a great atmosphere go hand in hand. As part of our team, you will have access to continuous training through Yurbban Academy, career growth opportunities within a fast-expanding group, and a supportive culture that values teamwork.
If you want to be part of an experience where every day is an opportunity to create unforgettable moments for our guests, apply now! We look forward to reviewing your application and potentially inviting you to join our team in Miami South Beach.
Work model: On-site
The Links at Fisher Island, 1, Fisher Island Drive, Miami-Dade County, Florida, 33109, United States
Florida
Bachelor's degree. Intermediate to proficient understanding of computer systems such as OpenTable, Lightspeed, Microsoft Word, Excel, and Outlook.
Skills: Opentable, Lightspeed, Microsoft Word, Excel, Outlook, Reviewpro, Tripadvisor, PMS.
Education: Bachelor's degree preferred; High school diploma or equivalent required.
Yurbban Hospitality Group is a Barcelona-based company operating within the hospitality industry. Since 2012, the organization has focused on the management, development, and conceptualization of accommodation projects. The team prioritizes detail and innovation when designing spaces, ensuring each location reflects a commitment to excellence. The company serves travelers and residents seeking lifestyle-oriented lodging solutions.
The group maintains a diverse portfolio of lifestyle brands that align with current market trends. This collection includes Yurbban Hotels, UMA House by Yurbban, UMA Suites, Spotty Hotels, and The Spot for Living. Additionally, the firm manages third-party brands to expand its offerings. By combining careful design with an open approach to innovation, the organization aims to create unique environments that meet the evolving needs of its guests.
Browse more roles: All Yurbban Hospitality Group jobs, sales jobs on Recrutus.
Experience
2+ yrs (Mid Level)
Education
Bachelor's degree preferred
Job Type
Full-Time