
location_onThe Links at Fisher Island, 1, Fisher Island Drive, Miami-Dade County, Florida, 33109, United States
Under the guidance of the F&B Reservations Manager, the F&B Reservations Supervisor serves as the guardian of the dining experience, ensuring a seamless, personalized, and luxury guest journey across all restaurants and lounge venues. This position exists to bridge the gap between operational efficiency and high-touch hospitality, managing the intricate dance of reservation systems, guest communications, and table optimization.
In this role, you will be the central point of contact for VIP coordination and special requests, handling inquiries with the utmost professionalism and discretion. Your day involves monitoring reservation pacing to maximize covers without compromising service standards, while ensuring every guest interaction reflects the brand's unique culture and tone. You will anticipate guest needs, proactively resolving concerns before they arise, and coordinate closely with restaurant leadership and culinary operations to align availability with events and special occasions.
Beyond the systems, this role is deeply people-focused. You will supervise, support, and coach reservation agents and host teams, conducting daily briefings to share updates on VIP arrivals and special occasions. The position requires a spirit of service that extends beyond the desk; as part of a dynamic hospitality team, you may occasionally perform various related tasks to support the collective goal of providing exceptional guest service.
Work model: On-site
The Links at Fisher Island, 1, Fisher Island Drive, Miami-Dade County, Florida, 33109, United States
Florida
Delano Games operates as a specialized game manufacturer and fulfillment provider based in Battle Creek, Michigan. Serving the printing services industry, the company supports board and card game publishers of all experience levels, from first-time creators to established industry veterans. The organization focuses on simplifying the production journey by offering integrated warehousing and fulfillment solutions alongside high-quality manufacturing.
With over four decades of experience in game production, Delano Games combines extensive industry knowledge with a diverse array of printing equipment. A team of skilled professionals manages every stage of the print production process, ensuring clients maintain direct communication with key personnel throughout development. This approach allows the company to translate publisher concepts into finished physical products efficiently. The organization emphasizes its commitment to assisting clients in bringing their unique game ideas to market through dedicated manufacturing expertise.
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