
The Area Guest & Groups Services Supervisor role leads sales and guest relations functions for a portfolio of boutique hotels in Miami. Key responsibilities include executing strategic sales plans to meet revenue targets, managing corporate accounts and group bookings, and overseeing the check-in and check-out processes for in-house groups. The position also involves handling guest feedback, resolving complaints, and collaborating with front desk and operations teams to ensure a seamless experience. This opportunity appeals to candidates seeking career growth within a fast-expanding hospitality group that values innovation and teamwork. The role offers a dynamic work environment with access to continuous training, employee discounts on stays and wellness services, and a supportive culture focused on creating memorable guest moments.
