Alarm Service Technician
Not Disclosed•Full-TimeOn-site
location_on262;264, Collingwood Street, Castro District, San Francisco, California, 94114, United States
About Brinks Home
Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life.
About the Role
As an Alarm Service Technician II, you will embody our core values: Service, Accountability, Customer Focus, Growth, and Integrity. This is a hands-on role where you play an integral part in building and maintaining customer relationships. Your day will entail visiting customer sites to install, service, and inspect low-voltage electronic security equipment. You will conduct thorough walkthroughs and site evaluations to ensure systems meet customer needs, followed by system demonstrations to educate and train homeowners. Beyond technical installation and troubleshooting, you will identify opportunities to improve system functionality and maintain a clean, organized workspace to ensure customer satisfaction after every interaction.
Equal Opportunity Employer
Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are a veteran-friendly employer.
Work location
Work model: On-site
262;264, Collingwood Street, Castro District, San Francisco, California, 94114, United States
San Francisco, California
Key Responsibilities
- check_circleReplace system components including panels, peripheral devices, and alarms
- check_circleIdentify opportunities to improve system functionality and provide recommendations
- check_circleInstall, service, and inspect low-voltage electronic security equipment at customer sites
- check_circleDiagnose system failures and troubleshoot technical problems to identify repairs
- check_circleMaintain safety practices and ensure a clean, organized workspace at job sites
- check_circleTest equipment operations to ensure functionality and verify signal transmission
- check_circleConduct site walkthroughs to evaluate customer needs and review work orders
- check_circleEducate customers on system operations and provide demonstrations
Requirements
- verifiedH.S. Diploma or GED
- verifiedValid driver's license
- verifiedGood driving record
- verifiedLow-voltage license or alarm installation certification
- verifiedNICET I
- verifiedWorking knowledge of alarm system operations
- verifiedExperience with Alarm panels (2GIG, Qolsys, Ademco, GE, DSC, DMP)
Benefits & Perks
check_circleMedical, Dental, and Vision insurancecheck_circle401(k) with Employer Matchcheck_circlePaid Time Off and Paid Holidayscheck_circleHSA/FSA accountscheck_circleLife and AD&D Insurancecheck_circleDisability Coveragecheck_circleMaternity and Parental Leavecheck_circleMental and Physical Health Benefitscheck_circleEmployee Resource Groupscheck_circleVolunteer Hours
Similar Job Opportunities
Skills, education and keywords
Skills: 2gig, Qolsys, Ademco, Ge, DSC, DMP, Nicet I, Low-Voltage License, Alarm Installation Certification.
Education: High School Diploma or GED required.
Frequently asked questions about Alarm Service Technician at Brinks Home
What does a Alarm Service Technician at Brinks Home do?expand_more
A Alarm Service Technician at Brinks Home is responsible for the following: Replace system components including panels, peripheral devices, and alarms; Identify opportunities to improve system functionality and provide recommendations; Install, service, and inspect low-voltage electronic security equipment at customer sites; and Diagnose system failures and troubleshoot technical problems to identify repairs.
What are the requirements for this Alarm Service Technician role?expand_more
To qualify for the Alarm Service Technician at Brinks Home position, applicants should have: H.S. Diploma or GED; Valid driver's license; Good driving record; Low-voltage license or alarm installation certification; NICET I; and Working knowledge of alarm system operations.
Where is the Alarm Service Technician role at Brinks Home located?expand_more
Alarm Service Technician at Brinks Home is based in 262;264, Collingwood Street, Castro District, San Francisco, California, 94114, United States. This is a on-site role.
Is this Alarm Service Technician job remote, hybrid, or on-site?expand_more
Brinks Home has listed this Alarm Service Technician role as on-site.
How much experience is required for this Alarm Service Technician role?expand_more
Candidates for Alarm Service Technician at Brinks Home should have mid level.
What skills do you need for the Alarm Service Technician role at Brinks Home?expand_more
Key skills for Alarm Service Technician at Brinks Home include 2gig; Qolsys; Ademco; Ge; DSC; DMP; Nicet I; and Low-Voltage License.
What education is required for Alarm Service Technician at Brinks Home?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the Alarm Service Technician role belong to?expand_more
Alarm Service Technician at Brinks Home is part of the engineering job category on Recrutus.