Action Officer
Not Disclosed•Full-TimeOn-site
location_on1463, West Indianhead Drive, Tallahassee, Leon County, Florida, 32301, United States
About the Team
Serco is the Americas division of Serco Group, plc, where over 9,000 employees work across 100+ sites to deliver vital services in Defense, Citizen Services, and Transportation. We serve every branch of the U.S. military, federal civilian agencies, the Intelligence Community, and various government and commercial clients.
You will join Team Submarine's Submarine COLUMBIA Class Program Office at the Washington Navy Yard. Led by Navy veteran David Drury, this dynamic team unifies diverse submarine-related activities into a single, submarine-centric organization. The team's mission is to eliminate traditional stovepipe structures that create inefficiencies in research, development, acquisition, and maintenance. They are responsible for the construction of COLUMBIA Class submarines, financial and budget management, shipyard and vendor support, logistical support, quality assurance (SUBSAFE), and post-delivery certifications. The team has been recognized by the Navy and the industry for its outstanding contributions to the program.
About the Role
As an Action Officer, you will support the U.S. Navy with technical rigor, tapping into your expertise to make a direct impact on military defense and sailor safety. This is a high-profile, challenging position where you will collaborate with a vast team of diverse professionals to ensure the smooth operation of the department and specific projects.
Your day will involve organizing and maintaining electronic and physical document systems, tracking action items to ensure timely completion, and analyzing processes to formulate improvement recommendations. You will research and compile data to present oral and written documents for senior leadership, while also developing administrative policies and procedures. The role requires preparing complex paperwork, coordinating travel documentation, and safeguarding sensitive business information. You will spearhead the review of administrative and technical documentation for accuracy and clarity, attend meetings to prepare minutes, and ensure all correspondence adheres to the Department of the Navy Correspondence Manual. This position demands discretion, the ability to multi-task in a fast-paced environment with little supervision, and outstanding communication skills to present projects to senior management.
Hiring Process
If your skillset matches the requirements, apply today through Serco's external career site. Please note that the application window is open for no more than 60 days, and the position may close earlier if filled or if application volume exceeds expectations. Serco does not accept resumes by email due to EEOC/OFCCP compliance; candidates may be asked to present proof of identity (government-issued photo ID) during the selection process. For accommodations regarding the application process, please email careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1.
Equal Opportunity
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Every contribution matters, and we invite you to discover your place in our world.
Work location
Work model: On-site
1463, West Indianhead Drive, Tallahassee, Leon County, Florida, 32301, United States
Tallahassee, Florida
Key Responsibilities
- check_circleOrganize and maintain electronic and physical document systems
- check_circleResearch and compile data to present oral and written reports for senior leadership
- check_circleDevelop and implement office administrative policies and procedures
- check_circleManage calendars and schedule commitments for senior leadership
- check_circlePrepare and maintain complex paperwork and forms
- check_circleCoordinate travel arrangements and prepare expense documentation
- check_circleReview administrative and technical documentation for accuracy and clarity
- check_circleEnsure correspondence is completed accurately per Department of Navy policies
- check_circleReview Defense Travel System authorizations and vouchers for personnel
- check_circleTrack action items to ensure completion and adherence to deadlines
Requirements
- verifiedUS Citizenship
- verifiedAbility to obtain and maintain a Secret Clearance
- verifiedBachelor's degree (or Associate's with 2 years experience, or High School Diploma/GED with 4 years experience)
- verified5 years of related experience
- verifiedAdvanced MS Office skillset (Outlook, PowerPoint, Word, Teams, Excel)
- verifiedAbility to travel 10% of the time
Nice to Have
Any military experience
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circleRobust vacation and sick leave benefitscheck_circleFlexible work arrangements where permitted by role or contractcheck_circle401(k) plan that includes employer matching fundsTuition reimbursement program
Similar Job Opportunities
Skills, education and keywords
Skills: MS Office, Outlook, Powerpoint, Word, Teams, Excel, Defense Travel System, Subsafe.
Education: Bachelor's degree or equivalent experience (Associate's + 2 years or High School + 4 years); Associate's degree with 2 years of additional experience as an alternative; High School Diploma or GED with 4 years of additional experience as an alternative.
Frequently asked questions about Action Officer at Serco
What does a Action Officer at Serco do?expand_more
In this Action Officer at Serco role, you will organize and maintain electronic and physical document systems; research and compile data to present oral and written reports for senior leadership; develop and implement office administrative policies and procedures; and manage calendars and schedule commitments for senior leadership.
What are the requirements for this Action Officer role?expand_more
Serco is looking for candidates who meet the following requirements: US Citizenship; Ability to obtain and maintain a Secret Clearance; Bachelor's degree (or Associate's with 2 years experience, or High School Diploma/GED with 4 years experience); 5 years of related experience; Advanced MS Office skillset (Outlook, PowerPoint, Word, Teams, Excel); and Ability to travel 10% of the time.
Where is the Action Officer role at Serco located?expand_more
Action Officer at Serco is based in 1463, West Indianhead Drive, Tallahassee, Leon County, Florida, 32301, United States. This is a on-site role.
Is this Action Officer job remote, hybrid, or on-site?expand_more
Serco has listed this Action Officer role as on-site.
How much experience is required for this Action Officer role?expand_more
Action Officer at Serco typically requires 5+ years of relevant experience at the mid level level.
What skills do you need for the Action Officer role at Serco?expand_more
Key skills for Action Officer at Serco include MS Office; Outlook; Powerpoint; Word; Teams; Excel; Defense Travel System; and Subsafe.
What education is required for Action Officer at Serco?expand_more
Educational requirements for this role: Bachelor's degree or equivalent experience (Associate's + 2 years or High School + 4 years); Associate's degree with 2 years of additional experience as an alternative; and High School Diploma or GED with 4 years of additional experience as an alternative.
What category does the Action Officer role belong to?expand_more
Action Officer at Serco is part of the energy, oil & gas job category on Recrutus.