Action Officer
Not Disclosed•Full-TimeOn-site
location_onGranchina, Calle Guayama, 00917, United States
About the Team
Serco is the Americas division of Serco Group, plc, where over 9,000 employees strive to make an impact every day across 100+ sites in Defense, Citizen Services, and Transportation. We help clients deliver vital services more efficiently while increasing satisfaction for end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, and various government and commercial clients.
This role supports Team Submarine's Submarine COLUMBIA Class Program Office at the Washington Navy Yard. Led by Navy veteran David Drury, this dynamic team unifies diverse submarine-related activities into a single, submarine-centric organization. The team's mission is to eliminate traditional stovepipe structures that create inefficiencies in research, development, acquisition, and maintenance. They are responsible for the construction of COLUMBIA Class submarines, financial and budget management, shipyard and vendor support, logistical support, quality assurance (SUBSAFE), and post-delivery certifications. The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program.
About the Role
As an Action Officer, you will join a high-profile, challenging position supporting projects for the U.S. Navy. This role requires technical rigor and offers the opportunity to tap into and build upon your expertise to make a tangible impact on military defense and the safety of sailors. You will work collaboratively within a fast-paced environment, often accepting emergent tasking with little to no supervision.
Your day-to-day will involve organizing and maintaining electronic and physical document systems, tracking action items to ensure timely completion, and analyzing processes to formulate improvement recommendations. You will research and compile data to present oral and written documents for senior leadership, develop administrative policies, and manage complex paperwork and travel documentation. A key part of your role is safeguarding sensitive business information and ensuring all correspondence meets the strict standards of the Department of the Navy Correspondence Manual. You will also spearhead the review of administrative and technical documentation for accuracy and clarity, prepare meeting minutes, and develop training modules and evaluation tools.
Hiring Process & Application
If you feel your skillset is a match for this opportunity, we encourage you to take the next step in your career path. Please submit your application exclusively through Serco's external career site. The application window for this position is no more than 60 days; we encourage candidates to apply promptly as the position may close earlier if filled or if application volume exceeds expectations.
Important Application Notes:
- Accommodations: If you require an accommodation with the application process, please email careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1.
- Identity Verification: Candidates may be asked to present proof of identity during the selection process. This will require a government-issued I.D. (with photo) matching the application information. Serco will not retain this information.
- Resumes: Due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. All unsolicited resumes from search firms or staffing agencies are considered the property of Serco.
Equal Opportunity & Culture
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We invite you to discover your place in our world, where every contribution matters and you can make an impact.
Work location
Work model: On-site
Granchina, Calle Guayama, 00917, United States
Key Responsibilities
- check_circleOrganize and maintain electronic and physical document systems
- check_circleResearch, assemble, and analyze facts for senior leadership reports
- check_circleDevelop and implement office administrative policies and procedures
- check_circleMaintain calendars and schedule commitments for senior leadership
- check_circlePrepare, process, and maintain complex paperwork and forms
- check_circleCoordinate travel and prepare documentation including expense reports
- check_circleReview administrative and technical documentation for accuracy and clarity
- check_circleReview Defense Travel System authorizations and vouchers for personnel
- check_circleAttend meetings and prepare detailed notes and meeting minutes
- check_circleTrack action items to ensure completion and adherence to deadlines
Requirements
- verifiedUS Citizenship
- verifiedAbility to obtain and maintain a Secret Clearance
- verifiedBachelor's degree (or Associate's with 2 years experience, or High School Diploma/GED with 4 years experience)
- verified5 years of related experience
- verifiedAdvanced MS Office skillset (Outlook, PowerPoint, Word, Teams, Excel)
- verifiedAbility to travel 10% of the time
Nice to Have
Any military experience
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circle401(k) plan with employer matching fundscheck_circleTuition reimbursement programcheck_circleLife insurance and disability coverageOptional coverages including pet, home, auto, critical illness, group legal, and ID theft protection
Similar Job Opportunities
Skills, education and keywords
Skills: MS Office, Outlook, Powerpoint, Word, Teams, Excel, Defense Travel System, Subsafe.
Education: Bachelor's degree or equivalent experience (Associate's + 2 years or High School + 4 years); Associate's degree with 2 years of additional experience as an alternative; High School Diploma/GED with 4 years of additional experience as an alternative.
Frequently asked questions about Action Officer at Serco
What does a Action Officer at Serco do?expand_more
In this Action Officer at Serco role, you will organize and maintain electronic and physical document systems; research, assemble, and analyze facts for senior leadership reports; develop and implement office administrative policies and procedures; and maintain calendars and schedule commitments for senior leadership.
What are the requirements for this Action Officer role?expand_more
Serco is looking for candidates who meet the following requirements: US Citizenship; Ability to obtain and maintain a Secret Clearance; Bachelor's degree (or Associate's with 2 years experience, or High School Diploma/GED with 4 years experience); 5 years of related experience; Advanced MS Office skillset (Outlook, PowerPoint, Word, Teams, Excel); and Ability to travel 10% of the time.
Where is the Action Officer role at Serco located?expand_more
Action Officer at Serco is based in Granchina, Calle Guayama, 00917, United States. This is a on-site role.
Is this Action Officer job remote, hybrid, or on-site?expand_more
Serco has listed this Action Officer role as on-site.
How much experience is required for this Action Officer role?expand_more
Action Officer at Serco typically requires 5+ years of relevant experience at the mid level level.
What skills do you need for the Action Officer role at Serco?expand_more
Key skills for Action Officer at Serco include MS Office; Outlook; Powerpoint; Word; Teams; Excel; Defense Travel System; and Subsafe.
What education is required for Action Officer at Serco?expand_more
Educational requirements for this role: Bachelor's degree or equivalent experience (Associate's + 2 years or High School + 4 years); Associate's degree with 2 years of additional experience as an alternative; and High School Diploma/GED with 4 years of additional experience as an alternative.
What category does the Action Officer role belong to?expand_more
Action Officer at Serco is part of the energy, oil & gas job category on Recrutus.