Account Manager II

About the Company

Since 2000, SiliconExpert has helped organizations make better data-driven decisions through a human-driven experience. Over 500 electrical, software, and data engineers handcraft a component database of more than one billion parts, delivering the most comprehensive and current tools in the industry. Our solutions are used globally by customers in consumer electronics, telecommunications, automotive, medical, and aerospace sectors to manage risk, avoid redesigns, and mitigate obsolescence.

SiliconExpert was built to bring clarity to the global electronics supply chain—one of the most intricate and ever-changing systems on the planet. Today, our Trusted Intelligence helps innovators turn information into insight, mitigate supply chain risk, and build the technologies that move industries forward.

As we continue to grow, we are hiring talented account management professionals who are curious, consultative, and motivated by meaningful impact. If you want to join a team where your work empowers customers to anticipate challenges and thrive in a rapidly evolving world, SiliconExpert may be your next step.

About the Role

As an Account Manager II, you will serve as a strategic partner to a portfolio of 100-200 mid and mass market accounts. Your mission is to ensure a positive customer experience, sustain and enhance relationships, and drive revenue growth through renewals, relationship development, and upselling. You will act as a proactive consultant, leveraging your understanding of product offerings, subscription models, and licensing structures to identify selling opportunities and develop new revenue streams.

In this role, you will conduct quarterly business reviews with at least 75% of your accounts in their renewal year. Success requires a deep understanding of the customer's needs and decision-making hierarchy, allowing you to validate requirements and communicate the value of our solutions effectively. You will collaborate closely with Sales, Marketing, Channel, and Technical teams to build global market intelligence and share insights on customer trends and supply dynamics.

This position is fully remote but requires significant travel (approximately 50% of the time) to Arrow office locations as requested by leadership to support client visits and business development.

Hiring Process

We anticipate this requisition will be open for a minimum of five days, though it may remain open longer. We encourage prompt applications. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation; you will not be penalized for doing so.

Equal Opportunity Employer

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran, or disability status. We are committed to fostering a diverse and inclusive workplace where everyone can thrive.