Account Manager II
Not Disclosed•Full-TimeRemote
location_on3rd Avenue North, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37208, United States
About the Company
Since 2000, SiliconExpert has helped organizations make better data-driven decisions through a human-driven experience. Over 500 electrical, software, and data engineers handcraft a component database of more than one billion parts, delivering the most comprehensive and current tools in the industry. Our solutions are used globally by customers in consumer electronics, telecommunications, automotive, medical, and aerospace sectors to manage risk, avoid redesigns, and mitigate obsolescence.
SiliconExpert was built to bring clarity to the global electronics supply chain—one of the most intricate and ever-changing systems on the planet. Today, our Trusted Intelligence helps innovators turn information into insight, mitigate supply chain risk, and build the technologies that move industries forward.
As a partner to leading commercial and government OEMs, top-tier authorized distributors, contract manufacturers, and component suppliers, we empower design engineers, financial experts, supply chain managers, and procurement professionals to achieve organizational alignment, efficiency, collaboration, and optimization.
About the Role
We are seeking talented account management professionals who are curious, consultative, and motivated by meaningful impact. This role is designed for those who want to join a team where their work empowers customers to anticipate challenges and thrive in a rapidly evolving world.
As an Account Manager II, you will manage a portfolio of 100–200 mid and mass market accounts, ensuring positive customer experiences, sustained relationships, and revenue growth. You will act as a proactive consultant, handling renewals, relationship development, and upsells by leveraging our solutions, services, and new offerings. Your day-to-day involves responding timely to customer inquiries, tracking at-risk renewals, and conducting quarterly business reviews with at least 75% of your accounts in their renewal year.
This position requires a deep understanding of product offerings, subscription models, and licensing structures. You will develop sales plans to create new revenue streams, understand customer decision-making hierarchies, and collaborate with Sales, Marketing, Channel, and Technical teams to build global market intelligence. While the role is fully remote, it includes a requirement to travel approximately 50% of the time to Arrow office locations as requested.
Our Culture & Mission
"Grow With a Company Driving Clarity in a Complex World." At Arrow, we believe in the power of data to drive innovation. We are committed to fostering an environment where your career aligns with our mission of endless innovation. We recognize that financial rewards and great benefits are important aspects of an ideal job, offering competitive compensation and a solid benefits package to support your growth and well-being.
Equal Opportunity Employer
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran, or disability status.
Note: All job postings are for existing vacancies. We anticipate this requisition will be open for a minimum of five days. We encourage prompt applications. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Work location
Work model: Remote
3rd Avenue North, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37208, United States
Nashville, Tennessee
Key Responsibilities
- check_circleManage 100-200 mid and mass market accounts to ensure positive customer experience and revenue growth
- check_circleHandle renewals, relationship development, and upsells by leveraging solutions and new offerings
- check_circleProactively consult customers to provide renewal and growth quotes and ensure orders are processed
- check_circleCreate selling opportunities through sales plans and validate customer needs on an ongoing basis
- check_circleCollaborate with Sales, Marketing, Channel, and Technical teams to build global market intelligence
- check_circleConduct quarterly business review visits with at least 75% of accounts in their renewal year
- check_circleConduct calls to develop new revenue streams by communicating solution values to existing customers
- check_circleTrack at-risk, non-renewal, pending, and lost renewals including reasons for cancellation
Requirements
- verified4 year degree or equivalent work experience
- verified2–4 years of related experience
- verifiedMicrosoft Suite experience (Excel, VLOOKUPS, pivot tables)
- verifiedExperience with cross selling/upselling and renewals
- verifiedSalesforce experience preferred
Nice to Have
Experience with Salesforce and selling software
Benefits & Perks
check_circleMedical, Dental, and Vision Insurancecheck_circle401k with matching contributionscheck_circleShort-Term and Long-Term Disability Insurancecheck_circleHealth Savings Account (HSA) and Health Reimbursement Account (HRA) optionsPaid Time Off including sick, holiday, and vacation days
Similar Job Opportunities
Frequently asked questions about Account Manager II at Arrow Electronics
What does a Account Manager II at Arrow Electronics do?expand_more
Day-to-day, the Account Manager II at Arrow Electronics will manage 100-200 mid and mass market accounts to ensure positive customer experience and revenue growth; handle renewals, relationship development, and upsells by leveraging solutions and new offerings; proactively consult customers to provide renewal and growth quotes and ensure orders are processed; and create selling opportunities through sales plans and validate customer needs on an ongoing basis.
What are the requirements for this Account Manager II role?expand_more
To qualify for the Account Manager II at Arrow Electronics position, applicants should have: 4 year degree or equivalent work experience; 2–4 years of related experience; Microsoft Suite experience (Excel, VLOOKUPS, pivot tables); Experience with cross selling/upselling and renewals; and Salesforce experience preferred.
Where is the Account Manager II role at Arrow Electronics located?expand_more
Account Manager II at Arrow Electronics is based in 3rd Avenue North, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37208, United States. This is a remote role.
Is this Account Manager II job remote, hybrid, or on-site?expand_more
Arrow Electronics has listed this Account Manager II role as remote.
How much experience is required for this Account Manager II role?expand_more
Account Manager II at Arrow Electronics typically requires 2–4 years of relevant experience at the mid level level.
What skills do you need for the Account Manager II role at Arrow Electronics?expand_more
Key skills for Account Manager II at Arrow Electronics include Microsoft Suite; Excel; Vlookups; Pivot Tables; and Salesforce.
What category does the Account Manager II role belong to?expand_more
Account Manager II at Arrow Electronics is part of the sales job category on Recrutus.