
This full-time Senior Associate Product Designer role supports the Experience Design team at Capital One, focusing on creating meaningful digital and physical banking experiences. The position involves leveraging interaction, visual, and service design skills to co-create innovative solutions for complex problems. Key responsibilities include developing high-fidelity prototypes and journey maps, utilizing data and research to drive human-centered design decisions, and collaborating with cross-functional partners to align customer needs with business goals. The role appeals to creative innovators seeking a culture of authenticity, diversity of thought, and healthy critique. It offers opportunities to experiment and learn within a thriving environment while working on impactful projects that change banking for good. The position is based in McLean, New York, or Richmond, Virginia.