
This ServiceNow Business Analyst role supports federal agency clients within a specialized IT services team. The position requires holding a security clearance and involves eliciting client requirements, translating needs into backlog items, and managing product roadmaps. Key responsibilities include ensuring user stories meet acceptance criteria, facilitating agile planning activities, and collaborating closely with delivery teams to drive scope and expectations. The role appeals to professionals seeking to work on high-impact government missions with a focus on software integration and enterprise applications. The position offers a collaborative environment within a Women Owned Small Business that values experienced workforce contributions to national security and infrastructure goals.
