Jobs at Gainwell Technologies

The Claims Technical Supervisor role provides technical leadership for the Benefit Plan Administration and EDI operations teams within a fast-paced healthcare environment. Key responsibilities include supervising daily workflow operations, providing subject-matter expertise on claims processing and regulatory requirements, and leading quality assurance activities to ensure operational accuracy. The position also involves partnering with IT and business stakeholders to support system updates and tracking performance metrics. This hybrid role based in Indianapolis offers a collaborative culture that values work-life balance, continuous learning, and career development opportunities.

The Claims Operations Supervisor role provides day-to-day leadership for claims processing, adjudication, and mailroom functions within a hybrid team based in Indianapolis. Key responsibilities include supervising daily workflows, resolving complex claim escalations, monitoring quality metrics, and partnering with cross-functional teams to drive process improvements. This position appeals to candidates seeking a career in a company that prioritizes work-life balance, continuous learning, and professional development. The role offers a collaborative environment focused on operational excellence and includes opportunities for team coaching and workflow optimization.

This full-time Product Experience Owner role within the Performance Enablement Organization focuses on operational ownership of enterprise Quality Management, Analytics, and Performance Management platforms. The position serves as the primary liaison between business stakeholders and technology teams to define roadmaps, establish governance standards, and ensure platform capabilities align with operational goals. Key responsibilities include translating complex compliance and performance requirements into system configurations, mentoring operational analysts, and maintaining trusted metrics across omnichannel environments. The role offers a fully remote work arrangement with minimal travel, providing an opportunity to drive continuous improvement in a collaborative culture that prioritizes career development, flexibility, and meaningful contributions to the healthcare sector.