
The Customer Service Specialist role at Oral Arts Dental Lab supports a family-owned dental manufacturing team in Huntsville, Alabama. The position involves managing incoming customer communications regarding scheduling, billing, and logistics while coordinating with technicians and shipping departments to ensure case accuracy. Key responsibilities include processing payments, generating Excel reports, managing shade photos, and resolving client concerns. The role offers a supportive environment with opportunities for growth through cross-training and leadership development. Employees benefit from comprehensive health coverage, a retirement plan with company matching, and paid time off.
