Xfinity Retail Sales Consultant
Not Disclosed•Full-TimeOn-site
location_onLogan Street, Downtown, Pittsburgh, Allegheny County, Pennsylvania, 15262, United States
About Comcast
Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change, moving at an amazing pace thanks to our remarkable people who bring cutting-edge products and services to life for millions of customers every day.
About the Role
Bring your energy, curiosity, and passion to build a rewarding retail career with Comcast Xfinity. As a brand ambassador, you will be the face of our company, engaging customers with enthusiasm to demonstrate and explain product features. Your role is to provide outstanding customer service, ensuring every interaction leaves a customer satisfied and eager to return.
You will act as a trusted advisor, helping customers interpret account statements, pay bills, and navigate changes to their services. Whether answering questions on current offerings or upgrading service levels, you will connect our products to your customers' everyday lifestyles. This is a career built on customer support where you can flourish as a tech enthusiast, utilizing on-the-job training to master our game-changing technology and digital tools.
Our Culture and Values
We are a team that wins together, making big things happen by working collaboratively and remaining open to new ideas. Our Operating Principles guide how we do our job: we own the customer experience, thinking and acting in ways that put customers first and make them promoters of our products. We are enthusiastic learners and advocates of our technology, and we drive results and growth while supporting a culture of inclusion.
We believe in doing what's right for our customers, investors, and communities. By being an active part of our Net Promoter System, you will help elevate opportunities to do better for our customers through feedback and collaboration.
Hiring Process and Application
The application window is 30 days from the date the job is posted, unless the number of applicants requires it to close sooner or later. We invite you to show the world what you are made of and fast-forward your career at Comcast.
Equal Opportunity Employer
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. We are an EOE/Veterans/Disabled/LGBT employer.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Work location
Work model: On-site
Logan Street, Downtown, Pittsburgh, Allegheny County, Pennsylvania, 15262, United States
Pittsburgh, Pennsylvania
Key Responsibilities
- check_circleProvide outstanding customer service during all interactions
- check_circleMeet or exceed sales targets through diligent follow-up
- check_circleAct as a brand ambassador to promote Comcast and Xfinity products
- check_circleMaintain detailed knowledge of sales products and competitive information
- check_circleHelp customers interpret account statements and process bill payments
- check_circleAnswer questions on services and process account changes or upgrades
- check_circleAdhere to retail operational policies to ensure a professional store environment
- check_circleEngage customers with enthusiasm and demonstrate product features
Requirements
- verifiedHigh School Diploma or equivalent
- verified2-5 Years relevant work experience
Benefits & Perks
check_circleMedical, Dental, and Vision coveragecheck_circleComcast XFINITY courtesy services in Comcast serviced areascheck_circleDiscount tickets to Universal Resortscheck_circlePaid Parental leaveTuition reimbursement of up to $8,000 for Full Time employees
Similar Job Opportunities
Skills, education and keywords
Education: High School Diploma or GED required.
Frequently asked questions about Xfinity Retail Sales Consultant at Comcast
What does a Xfinity Retail Sales Consultant at Comcast do?expand_more
Day-to-day, the Xfinity Retail Sales Consultant at Comcast will provide outstanding customer service during all interactions; meet or exceed sales targets through diligent follow-up; act as a brand ambassador to promote comcast and xfinity products; and maintain detailed knowledge of sales products and competitive information.
What are the requirements for this Xfinity Retail Sales Consultant role?expand_more
Comcast is looking for candidates who meet the following requirements: High School Diploma or equivalent; and 2-5 Years relevant work experience.
Where is the Xfinity Retail Sales Consultant role at Comcast located?expand_more
Xfinity Retail Sales Consultant at Comcast is based in Logan Street, Downtown, Pittsburgh, Allegheny County, Pennsylvania, 15262, United States. This is a on-site role.
Is this Xfinity Retail Sales Consultant job remote, hybrid, or on-site?expand_more
Comcast has listed this Xfinity Retail Sales Consultant role as on-site.
How much experience is required for this Xfinity Retail Sales Consultant role?expand_more
Xfinity Retail Sales Consultant at Comcast typically requires 2–5 years of relevant experience at the mid level level.
What education is required for Xfinity Retail Sales Consultant at Comcast?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the Xfinity Retail Sales Consultant role belong to?expand_more
Xfinity Retail Sales Consultant at Comcast is part of the sales job category on Recrutus.