Workers' Compensation Claim Consultant (PA, NJ, DE)

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. As the largest privately-owned Third Party Administrator (TPA), we don't just process claims—we support people. We deliver customized claim solutions that help our clients protect their employees, assets, and reputations.

We are a certified Great Place to Work® where employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Our culture is built on the belief that every claim represents a real person, and we act accordingly.

About the Role

The Workers' Compensation Claim Consultant (Adjuster) is responsible for the investigation and adjustment of assigned claims, with a specific focus on New Jersey. This position serves as an advanced training role, offering a pathway for consideration of promotion to a more senior claim position. You will be accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.

In this hybrid role reporting to Linwood, NJ, you will handle more complex and involved claims than lower-level positions with minimum supervision. Your day will involve coordinating communication with clients, claimants, and appropriate parties, conducting claim reviews, and participating in hearings, mediations, and informal legal conferences as needed. You will also have the opportunity to prepare newsletter articles and conduct training sessions for designated clients.

How We Measure Success

Great adjusters at CCMSI stand out through ownership, accuracy, and impact. We measure success by:

• Quality claim handling: Thorough investigations, strong documentation, and well-supported decisions.
• Compliance & audit performance: Adherence to jurisdictional and client standards.
• Timeliness & accuracy: Purposeful file movement and dependable execution.
• Client partnership: Proactive communication and strong follow-through.
• Professional judgment: Owning outcomes and solving problems with integrity.
• Cultural alignment: Believing every claim represents a real person and acting accordingly.

Our Core Values

We look for team members who believe in doing what's right—for our clients, our coworkers, and ourselves. We lead with transparency, perform with integrity, and chase excellence. As employee-owners, we own the outcome and win together, knowing that our greatest victories come when our clients succeed.

Join Our Team

We don't just work together—we grow together. If you are looking for a supportive, team-based environment where you can make a meaningful impact, we'd love to meet you.

CCMSI is an Equal Opportunity Employer and complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. We are committed to providing reasonable accommodations throughout the application and hiring process.