Visitor Services Associate

About the Department

The Montana Department of Commerce partners with statewide and local entities, private industry, and small businesses to enhance and sustain economic prosperity across Montana. The Department drives economic growth through business creation, expansion, and diversification, while providing direct technical assistance, grants, and loans to entrepreneurs and employees. Its mission extends to strengthening the economy by promoting tourism, protecting historic sites, and marketing Montana as a premier travel and filmmaking destination. Additionally, the Department facilitates access to new markets for Montana goods, supports homeownership and rental assistance, and develops public infrastructure and housing through community grants.

The Department values its employees and upholds core competencies including Commitment, Communication, Initiative and Accountability, Influence, Personal Effectiveness, and Thinking and Problem Solving.

About the Role

The Montana Heritage Commission (MHC) is dedicated to preserving and managing historic resources in Virginia City and Nevada City, promoting the appreciation of history through quality visitor experiences. The MHC is seeking seasonal short-term workers for positions lasting no more than 90 workdays. This role is integral to the visitor experience, requiring availability for weekends and extended hours from mid-May through Labor Day.

As a Visitor Service Associate, you will operate across three key historic locations: the Virginia City Depot, the Nevada City Museum, and the Alder Gulch Shortline Railroad. You will serve as the face of the MHC, greeting visitors, sharing local history, and managing ticket sales and merchandise. The position involves rotating schedules and varied shifts to ensure seamless operations across all venues.

To support our seasonal team, shared housing is provided for employees who commit to the full season ending on Labor Day.

Application Instructions

This position remains open until filled, with applications reviewed bi-weekly. A resume is mandatory for consideration. When submitting your online application, you must attach your resume and ensure the box marked "relevant" is checked next to the attachment. Applications missing this required document will be deemed incomplete and removed from the process.

Equal Opportunity

This agency participates in E-Verify to confirm employment eligibility. Upon accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification.