
location_onScranton Road, Scranton Peninsula, Tremont, Cleveland, Cuyahoga County, Ohio, 44113, United States
At Towne Park, it's more than a job; it's an opportunity to make an impact. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day.
Towne Park is a place where you can make a difference and create smiles every day. When we see a customer, a client, or one of our own team members smile, we know we made an impact. It's why we do what we do.
As a Guest Service Associate, you will be the first point of contact for our guests, responsible for providing exceptional hospitality services in an attentive, friendly, and efficient manner. Your role is vital in ensuring a seamless experience from arrival to departure.
You will park and retrieve guest vehicles in a prompt yet safe manner, assisting guests with luggage delivery and pick-up where applicable. Beyond vehicle management, you will be a helpful resource, assisting guests with directions, taxis, reservations, and inquiries about facility amenities or local attractions. You will also manage the financial aspects of the service, explaining parking rates, issuing claim checks, and collecting revenue accurately.
This position offers a consistent schedule from 6:00 AM to 2:30 PM, Monday through Friday, with no weekends required. We offer competitive, fair, and commensurate compensation, including an hourly base pay range and daily cash tips.
To apply, please review the job details and submit your application. Towne Park is committed to offering competitive compensation based on a candidate's skills, experience, education, and location.
Towne Park is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. We welcome applicants from all backgrounds and are dedicated to fostering an inclusive environment where everyone can thrive.
Work model: On-site
Scranton Road, Scranton Peninsula, Tremont, Cleveland, Cuyahoga County, Ohio, 44113, United States
Cleveland, Ohio
Ability to operate a manual transmission.
Skills: Manual Transmission, Parallel Parking, English Language.
Education: High school diploma or general education degree (GED) required.