
location_on6517, Ridgewood Lakes Drive, Parma, Cuyahoga County, Ohio, 44129, United States
At Towne Park, it's more than a job; it's an opportunity to make an impact. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. Whether you are easing the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day.
Towne Park is a place where you can make a difference and create smiles every day. When we see a customer, a client, or one of our own team members smile, we know we made an impact. It's why we do what we do.
The Guest Service Associate is the face of our hospitality, responsible for providing exceptional service in an attentive, friendly, and efficient manner. You will be the first point of contact for guests, parking and retrieving vehicles safely while assisting with luggage delivery and pick-up during arrivals and departures.
Your day will involve maintaining a professional demeanor, greeting guests warmly, and acting as a helpful guide by providing directions, information about local amenities, and assistance with reservations. You will also manage the operational side of the valet experience, explaining parking rates, handling transactions, and ensuring all vehicle documentation is accurate. This role is ideal for someone who thrives in a fast-paced environment and takes pride in turning a routine task into a memorable guest interaction.
Towne Park is committed to offering competitive, fair, and commensurate compensation based on skills, experience, education, and location. For this position, the hourly base pay range is $15-$17 per hour, plus daily cash tips. Shift start times are flexible, available from 6 AM to 2 PM.
Note: Seasonal and temporary roles are not eligible for the benefits outlined in the full job description.
Towne Park is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. We consider qualified applicants regardless of background.
Work model: On-site
6517, Ridgewood Lakes Drive, Parma, Cuyahoga County, Ohio, 44129, United States
Parma, Ohio
Skills: Manual Transmission, Parallel Parking, English Language.
Education: High school diploma or GED required.
Ability to operate a manual transmission
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