
location_on1514, East 25th Street, Downtown Cleveland, Goodrich-Kirtland Park, Cleveland, Cuyahoga County, Ohio, 44114, United States
At Towne Park, it's more than a job; it's an opportunity to make an impact. As a hospitality services company, our mission is to create smiles by delivering exceptional experiences to the millions of patients, visitors, and guests we serve daily.
Whether you are providing compassionate service to ease a patient's anxiety, creating a memorable arrival for a guest in a new city, or supporting a colleague, every day offers a chance to brighten someone's day. When we see a customer, client, or team member smile, we know we have made a difference. Towne Park is a place where you can create smiles every day.
The Guest Service Associate is the first point of contact for our guests, responsible for providing exceptional hospitality in an attentive, friendly, and efficient manner. This role is vital to setting the tone for the guest experience, ensuring that every interaction leaves a positive impression.
In this position, you will park and retrieve guest vehicles safely and promptly while assisting with luggage delivery and pickup during arrivals and departures. You will serve as a helpful guide, providing directions, information about local amenities, and assistance with reservations or taxis. Your friendly demeanor and professional communication will be essential in managing guest inquiries and ensuring a smooth, welcoming environment.
Towne Park is committed to offering competitive, fair, and commensurate compensation based on skills, experience, education, and location. This position offers an hourly base pay range of $15-$17 per hour plus daily cash tips.
Schedule: Shift start times are available from 6 AM to 2 PM with flexible scheduling options.
Benefits: Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and a 401(k) retirement savings plan. Please note that eligibility depends on job classification, length of employment, and hours worked, and seasonal or temporary roles may not be eligible for these benefits.
Towne Park is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. We welcome applicants from all backgrounds and are committed to fostering an inclusive environment where everyone can make a difference.
Work model: On-site
1514, East 25th Street, Downtown Cleveland, Goodrich-Kirtland Park, Cleveland, Cuyahoga County, Ohio, 44114, United States
Cleveland, Ohio
Ability to operate a manual transmission
Skills: English, Manual Transmission, Parallel Parking.
Education: High school diploma or general education degree (GED) required.