
location_on8018, Rawlings Avenue, Kinsman, Cleveland, Cuyahoga County, Ohio, 44104, United States
At Towne Park, it's more than a job; it is an opportunity to make a genuine impact. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences to millions of patients, visitors, and guests. Whether you are providing compassionate service to ease a family's anxiety, creating a memorable arrival for a guest in a new city, or simply helping a colleague, every day offers a chance to brighten someone's day. When we see a customer or team member smile, we know we have made a difference.
As a Guest Service Associate, you will be the first point of contact for our guests, responsible for providing attentive, friendly, and efficient hospitality services. Your day will involve parking and retrieving guest vehicles safely and promptly, assisting with luggage delivery and pickup, and ensuring a seamless arrival and departure experience. You will serve as a knowledgeable guide, offering directions, information about local amenities, and assistance with reservations or taxis. This role requires maintaining a professional demeanor, greeting guests warmly, and managing the operational details of the valet system with precision.
Towne Park is committed to offering competitive, fair, and commensurate compensation. The hourly base pay range for this position is $15–$17 per hour, plus daily cash tips. Actual compensation is based on skills, experience, education, and location. The work schedule offers flexible shift start times available from 6 AM to 2 PM.
Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. A 401(k) retirement savings plan is also available. Please note that eligibility depends on job classification, length of employment, and hours worked, and seasonal or temporary roles may not be eligible for these benefits.
Towne Park is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. We are committed to fostering an inclusive environment where everyone can succeed.
Work model: On-site
8018, Rawlings Avenue, Kinsman, Cleveland, Cuyahoga County, Ohio, 44104, United States
Cleveland, Ohio
Ability to operate a manual transmission
Skills: Manual Transmission, Parallel Parking, English Language.
Education: High school diploma or general education degree (GED) required.