
location_onCuyahoga Community College (Metro Campus), 2900, Community College Avenue, Central, Cleveland, Cuyahoga County, Ohio, 44115, United States
At Towne Park, it's more than a job; it's an opportunity to make an impact. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day.
Towne Park is a place where you can make a difference and create smiles every day. When we see a customer, a client, or one of our own team members smile, we know we made an impact. It's why we do what we do.
The Guest Service Associate is the face of our hospitality, responsible for providing exceptional service in an attentive, friendly, and efficient manner. This role is vital to ensuring guests feel welcomed and cared for from the moment they arrive. You will be the first point of contact, parking and retrieving guest vehicles safely, assisting with luggage delivery and pickup, and serving as a knowledgeable guide for directions, reservations, and local amenities.
Your day involves maintaining a professional demeanor, greeting guests warmly, and handling vehicle logistics with precision. From explaining parking procedures to managing revenue collection, you play a key part in the smooth operation of our facilities. It is a dynamic role where your interaction directly contributes to the positive experiences of millions of patients, visitors, and guests we proudly serve.
Towne Park is committed to offering competitive, fair, and commensurate compensation. The hourly base pay range for this position is $15-$17 per hour, plus daily cash tips. Actual compensation is based on a candidate's job-related skills, experience, education, and location.
The work schedule offers flexibility with shift start times available from 6 AM to 2 PM.
Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Additionally, team members can participate in the company's 401(k) retirement savings plan. Please note that eligibility depends on job classification, length of employment, and hours worked, and seasonal or temporary roles may not be eligible for these benefits.
Towne Park is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. We are committed to creating an inclusive environment where everyone can succeed.
Work model: On-site
Cuyahoga Community College (Metro Campus), 2900, Community College Avenue, Central, Cleveland, Cuyahoga County, Ohio, 44115, United States
Cleveland, Ohio
Ability to operate a manual transmission
Skills: Manual Transmission, Parallel Parking, English Language.
Education: High school diploma or general education degree (GED) required.