Title B Case Worker, Older Adults

About East Side House

East Side House (ESH) is a vital community resource serving the Bronx and Northern Manhattan. Our mission is to care for individuals, families, and communities by expanding opportunities to live more fulfilling lives through education, career development, and supportive services. We believe education is the key that enables everyone to create economic and civic opportunities for themselves and their families.

Our Older Adult Programs align directly with this mission, providing high-quality programs and services within community centers and school partnerships to support the unique needs of our senior population.

About the Role

Reporting to the Program Director, the Case Worker serves as a dedicated advocate for older adults at the Melrose and Patterson Older Adult Centers. This role is designed to bridge the gap between seniors and the resources they need to thrive in a non-medical care setting.

In this position, you will be the primary point of contact for members, helping them define their concerns, needs, and capacities. Your day-to-day work involves providing direction on identified needs and facilitating linkages to essential community services. You will collaborate closely with the Program Director and Social Worker to ensure older adults receive comprehensive wraparound case management. This includes assisting members in accessing critical benefits and entitlements such as Medicare/Medicaid, SCRIE, and SNAP, while also conducting intake assessments and follow-ups to ensure services are effectively delivered.

Hiring Process

• Application Review: All applications are reviewed by the Program Director and HR team.
• Interview: Selected candidates will participate in an interview to discuss experience and fit with the team.
• Background Check: Employment is contingent upon the successful completion of background checks and screenings required for work at ESH.

Equal Opportunity Employer

East Side House is an Equal Opportunity Employer. We strongly encourage individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.