Technology Installation Manager, Retail Equipment Installment
Not Disclosed•Full-TimeOn-site
location_onStockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
From the beginning, Starbucks has set out to be a different kind of company—one that celebrates coffee and rich tradition while fostering a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. This position contributes to Starbucks' success by delivering and supporting technology hardware installation in support of technology initiatives for specific regions in North America.
As a Technology Installation Manager within Global Technology, you will provide total ownership to coordinate and support the installation of retail technology for new and existing stores, as well as relocations and renovations. This role requires a unique blend of proficiency in retail infrastructure, hardware configuration, store design, procurement, and project management.
You will focus on continuous process improvement through effective collaboration across various technology and business functions. Technology Installation Managers partner closely with Starbucks Technology and key business stakeholders on project planning, execution, and delivery. Beyond delivering new technology and enhancing existing systems, you will contribute relevant technical and functional expertise, negotiate alignment with Operations and Store Development, and coach and mentor analysts supporting tactical checkout and installation processes.
In this position, you will leverage an Agile mindset to create efficiencies across all team processes, ensuring that the overall user technology experience is thoughtfully considered. You will work independently with regular guidance from leadership, managing assigned projects with a clear understanding of the business and technology context while ensuring project status reports are relevant, transparent, and valuable.
We invite you to join us and inspire with every cup. Apply today to become part of our team.
We believe we do our best work when we're together, which is why this role is onsite four days a week. Starbucks is committed to offering reasonable accommodations to job applicants with disabilities and complies with all applicable federal, state, and local laws regarding employee leave benefits.
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances.
Work model: On-site
Stockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
Nashville, Tennessee
Demonstrates working knowledge of all facets of retail hardware and technology operations. Strong knowledge of hardware configuration and key integration points of relevant applications/modules/platforms. Working understanding of continuous improvement mindset and methodologies. Ability to couple technology expertise with deep understanding of business operations to deploy highly reliable, scalable, and sustainable global technology solutions. Collaboratively and objectively assesses benefits, costs, and viability of proposed solution options and drives alignment across a diverse group of stakeholders. Applies knowledge of business principles and technology practices to achieve successful outcomes in cross-functional activities.
Skills: Project Management, Hardware Configuration, Service Now, Agile, Continuous Improvement, Root Cause Analysis, Wiki, Knowledge Base.
Education: Bachelor's degree required.
