Sr ServiceNow Developer

About the Team

You will join the IT Automation and Workflow Engineering department, where the team drives strategic IT goals through advanced automation and process optimization. As a Senior ServiceNow Developer, you will play a pivotal role in leading the design, development, and implementation of solutions that enhance business operations across the organization. This position is designed for a seasoned professional who thrives in a collaborative environment and is eager to mentor junior developers while shaping the future of the platform.

About the Role

This role serves as a technical anchor for the ServiceNow ecosystem, bridging the gap between complex business requirements and robust technical execution. You will spearhead projects from inception to completion, ensuring seamless integration with other systems and platforms. Beyond coding, you will act as a strategic partner to various departments, translating business needs into scalable solutions while maintaining the highest standards of code quality and system reliability.

Your day-to-day involves leading the development of business rules, workflows, and custom applications, while also overseeing the deployment of updates to production environments. You will be the go-to resource for troubleshooting complex issues and driving continuous improvement initiatives. A key component of this position is your leadership in mentoring junior staff, imparting best practices, and fostering a culture of technical excellence and innovation within the team.

Hiring Process

Candidates selected for this role will engage in a structured interview process designed to assess both technical depth and cultural fit. The journey typically includes an initial screening to discuss background and experience, followed by a technical deep-dive into ServiceNow architecture and development practices. Subsequent rounds may involve system design scenarios and team collaboration exercises to evaluate problem-solving skills and leadership potential. Successful candidates will proceed to final discussions regarding compensation and onboarding logistics.

Equal Opportunity & Culture

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.