
location_on15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States
Acclaim is a voice-first AI customer experience (CX) platform purpose-built for regulated industries including banking, fintech, healthcare, and insurance. We provide enterprises with goal-oriented AI agents that go beyond conversation to deliver agentic solutions that solve end-to-end business problems—orchestrating and executing complete customer workflows from outreach through resolution. Our solutions transform human-driven CX processes into AI-powered ones that are continuously learning and improving.
Our team is formed by enthusiastic professionals who created award-winning devices, voice assistants, and other AI-driven products for BigTech corporations. We build cutting-edge technologies using our areas of expertise, including Computer Vision, Speech Technologies, Natural Language Understanding, Generative AI, LLMs, and Diffusion models. Acclaim offers a unique blend of a secure workspace backed by major clients and a true start-up culture, facilitating rapid career progression under the mentorship of seasoned senior professionals from industry-leading companies.
Work model: On-site
15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States
Miami Beach, Florida
Product management expertise in the tech industry, particularly in launching AI and ML products, with a strong understanding of ML operations. Proficiency in development methodologies (Agile, Scrum, etc.) and product frameworks.
Acclaim AI operates as a voice-first artificial intelligence customer experience platform within the technology, information, and internet sector, headquartered in Miami. The company specializes in delivering solutions tailored for highly regulated industries such as banking, fintech, healthcare, and insurance. Its core offering consists of goal-oriented AI agents designed to execute complete customer workflows, moving beyond simple conversation to resolve end-to-end business challenges from initial outreach through final resolution.
The platform transforms traditional human-driven customer service processes into automated, AI-powered systems that continuously learn and improve. By facilitating human-quality interactions, the technology helps organizations accelerate revenue-generating activities while simultaneously enhancing the productivity and job satisfaction of human agents. The solution is engineered to maintain strict compliance across all customer communication channels, ensuring data security without compromising the quality of the user experience.
Acclaim AI utilizes a privacy-first architecture that supports both on-premises and private cloud deployment options. This infrastructure guarantees that every interaction remains secure and compliant with industry standards. The approach allows enterprises to achieve seamless customer experiences backed by measurable operational results, positioning the company as a specialized provider of agentic AI solutions for complex regulatory environments.
Browse more roles: All Acclaim AI jobs, it jobs on Recrutus.