Tech Sales Engineer
Not Disclosed•Full-TimeOn-site
location_onFellowship Road, Tucker, DeKalb County, Georgia, 30084, United States
About the Role
The Technical Sales Engineer serves as the critical bridge between ITW Pro Brands' technical capabilities and the needs of our R&D, Marketing, and Sales teams. In this position, you will provide the technical expertise and product knowledge required to define solutions for customer challenges across our diverse portfolio, including LPS, Dykem, Scrubs, Dymon, Spray Nine, Acculube, and Rustlick.
Your day-to-day involves managing web and phone inquiries, vetting customer leads, and logging interactions in our CRM. You will drive organizational focus by developing and conducting product training for sales teams, distributors, and end-users, while also assisting R&D with lab projects and supporting marketing initiatives for new product launches. This role requires a high degree of autonomy and collaboration, working closely with field sales, marketing, and R&D to gather competitive intelligence and execute strategic initiatives.
Company Culture & Commitment
ITW Pro Brands is dedicated to creating workplaces where everyone can develop their careers and perform to their full potential. We value our colleagues' unique perspectives, experiences, and ideas. As an equal opportunity employer, we are committed to fair treatment for all employees, from the hiring process through every aspect of the employment relationship.
We consider qualified applicants for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Work location
Work model: On-site
Fellowship Road, Tucker, DeKalb County, Georgia, 30084, United States
Tucker, Georgia
Key Responsibilities
- check_circleProvide technical expertise to internal and external customers for assigned product brands
- check_circleManage web and phone inquiries for technical product support
- check_circleAssist R&D with lab projects and new product launch initiatives
- check_circleManage and implement specifications for customers, products, and processes
- check_circleProvide and manage reports to demonstrate progress in goal achievement
- check_circleCollaborate with marketing to support new product promotions and video content
- check_circleDevelop and conduct product training for sales teams, distributors, and end users
- check_circleField and vet customer calls and emails, logging information in the CRM system
Requirements
- verifiedBS in Chemistry, Engineering or related area
- verifiedMinimum 3+ years of technical sales or related customer-facing experience
- verifiedFluent in Microsoft Office programs (Word, PowerPoint) and Outlook
- verifiedStrong user of Microsoft Office Excel (pivot tables, filters, and reference formulas)
- verifiedMedium negotiation skills
Similar Job Opportunities
Frequently asked questions about Tech Sales Engineer at ITW
What does a Tech Sales Engineer at ITW do?expand_more
In this Tech Sales Engineer at ITW role, you will provide technical expertise to internal and external customers for assigned product brands; manage web and phone inquiries for technical product support; assist r&d with lab projects and new product launch initiatives; and manage and implement specifications for customers, products, and processes.
What are the requirements for this Tech Sales Engineer role?expand_more
ITW is looking for candidates who meet the following requirements: BS in Chemistry, Engineering or related area; Minimum 3+ years of technical sales or related customer-facing experience; Fluent in Microsoft Office programs (Word, PowerPoint) and Outlook; Strong user of Microsoft Office Excel (pivot tables, filters, and reference formulas); and Medium negotiation skills.
Where is the Tech Sales Engineer role at ITW located?expand_more
Tech Sales Engineer at ITW is based in Fellowship Road, Tucker, DeKalb County, Georgia, 30084, United States. This is a on-site role.
Is this Tech Sales Engineer job remote, hybrid, or on-site?expand_more
ITW has listed this Tech Sales Engineer role as on-site.
How much experience is required for this Tech Sales Engineer role?expand_more
Tech Sales Engineer at ITW typically requires 3+ years of relevant experience at the mid level level.
What skills do you need for the Tech Sales Engineer role at ITW?expand_more
Key skills for Tech Sales Engineer at ITW include Microsoft Office; Microsoft Powerpoint; Outlook; Pivot Tables; Filters; Reference Formulas; SFDC; and CRM.
What category does the Tech Sales Engineer role belong to?expand_more
Tech Sales Engineer at ITW is part of the sales job category on Recrutus.