Team Member
Not Disclosed•Full-TimeOn-site
location_onSouth Michigan Avenue, Roseland, Chicago, Hyde Park Township, Cook County, Illinois, 60628, United States
About Potbelly
What started as a small antique store in 1977 has grown into a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. At Potbelly, good vibes and great careers are a way of life. We believe that toasty sandwiches are only as good as the people behind them, and we are looking for friendly, outgoing individuals ready to join our growing Potbelly Nation.
About the Role
As a Potbelly Associate, your primary mission is to help customers enjoy lunch again. You will serve as the main point of contact, ensuring every guest receives fast, friendly, and efficient service in a clean and inviting environment. The role requires delivering a quality and consistent product while managing multiple stations, including loading, dressing, shakes, cash handling, prep, and front-of-house duties. You will thrive in a fast-paced atmosphere filled with music, customer traffic, and the energy of a busy kitchen.
Hiring Process & Application
Applications must be submitted by June 22, 2026, to be considered for this position, though the posting may close earlier if a suitable candidate is selected. Please note that Potbelly Sandwich Works may use AI-assisted tools during the hiring and recruitment process to analyze questionnaire responses, resume content, and professional profile information. While these tools assist in data collection, all final employment decisions are made by people. If you have questions about AI usage or need a reasonable accommodation regarding the hiring process, please contact HumanResources1@potbelly.com.
Work location
Work model: On-site
South Michigan Avenue, Roseland, Chicago, Hyde Park Township, Cook County, Illinois, 60628, United States
Chicago, Illinois
Key Responsibilities
- check_circlePrepare quality finished products including sandwiches, salads, soups, and desserts efficiently
- check_circleHandle customer complaints and issues effectively to ensure a positive experience
- check_circleWork multiple stations including loading, dressing, shakes, prep, and front counter as directed
- check_circleManage potential allergens including peanuts, dairy, gluten, and shellfish during food preparation
- check_circleClean tables, counters, floors, bathrooms, kitchen areas, and utensils while taking out trash
- check_circleTake delivery, catering, and pickup orders over the phone
- check_circleOperate cash register, handle transactions, and balance cash according to procedures
- check_circleComply with all health, safety, and food cleanliness standards
- check_circleRestock food lines, chips, and coolers to maintain inventory levels
Requirements
- verified16 years of age
- verifiedIllinois food safety certification within 30 days
Nice to Have
Knife skills
Benefits & Perks
check_circleMedical, Dental & Vision Insurancecheck_circleDomestic Partnership Benefitscheck_circlePaid Parental Leavecheck_circleFSA and HSA with Employer Contributioncheck_circleCommuter Benefit Programcheck_circleRetirement Savings 401(k) with company matchcheck_circleEmployee Assistance Programcheck_circlePaid Time Offcheck_circleDiscount Programcheck_circleFlexible Work Schedule
Similar Job Opportunities
Frequently asked questions about Team Member at Potbelly Sandwich Works
What does a Team Member at Potbelly Sandwich Works do?expand_more
Day-to-day, the Team Member at Potbelly Sandwich Works will prepare quality finished products including sandwiches, salads, soups, and desserts efficiently; handle customer complaints and issues effectively to ensure a positive experience; work multiple stations including loading, dressing, shakes, prep, and front counter as directed; and manage potential allergens including peanuts, dairy, gluten, and shellfish during food preparation.
What are the requirements for this Team Member role?expand_more
To qualify for the Team Member at Potbelly Sandwich Works position, applicants should have: 16 years of age; and Illinois food safety certification within 30 days.
Where is the Team Member role at Potbelly Sandwich Works located?expand_more
Team Member at Potbelly Sandwich Works is based in South Michigan Avenue, Roseland, Chicago, Hyde Park Township, Cook County, Illinois, 60628, United States. This is a on-site role.
Is this Team Member job remote, hybrid, or on-site?expand_more
Potbelly Sandwich Works has listed this Team Member role as on-site.
How much experience is required for this Team Member role?expand_more
Candidates for Team Member at Potbelly Sandwich Works should have entry level.
What skills do you need for the Team Member role at Potbelly Sandwich Works?expand_more
Key skills for Team Member at Potbelly Sandwich Works include Knife Skills; Food Safety Certified; and Cash Handling Procedures.
What category does the Team Member role belong to?expand_more
Team Member at Potbelly Sandwich Works is part of the hospitality & catering job category on Recrutus.