Supv-Operations
Not Disclosed•Full-TimeOn-site
location_on776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
About the Role
This position serves as a critical leadership hub within our dock environment, ensuring that every shipment moves on time and arrives damage-free. The role exists to bridge the gap between operational execution and customer satisfaction by guiding a team of employees through the complexities of the LTL industry.
You will lead, manage, and develop company employees with a specific focus on retention and growth. Your day involves supervising daily work, including pre-shifts, to maintain outstanding quality, meet customer deliverables, and uphold rigorous safety standards. You will actively monitor for unsafe acts or conditions, providing immediate corrective action and follow-up feedback to ensure a safe workplace.
Beyond people management, you will plan daily manpower needs and set schedules to guarantee timely freight delivery and pickup. This includes communicating clear job assignments, monitoring service freight for cut-time compliance, and analyzing performance data to identify opportunities for cost reduction and efficiency improvements. You will also serve as a direct point of contact for customers, assisting with rate quotes, claim information, and appointment setting while ensuring all freight weight and classification data is accurate.
Working Conditions
This role is based in a dynamic dock environment where you will be exposed to varied weather conditions, exhaust, fumes, dust, and noise. The pace is fast and deadline-oriented, requiring frequent contact with service center personnel. Hours may vary to meet operational needs, demanding flexibility and the ability to work both independently and as part of a cohesive team.
Equal Opportunity Employer
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. We are committed to fostering a diverse and inclusive workplace. If you have a disability and need assistance to apply for a position, please call 800-888-8252 or email ADAAssistance@freight.fedex.com.
FedEx Freight does not discriminate against any employee or applicant based on their inquiry, discussion, or disclosure of compensation. However, employees who have access to compensation information as part of their essential job functions cannot disclose the pay of other employees to individuals who do not otherwise have access to such information, unless the disclosure is in response to a formal complaint, in furtherance of an investigation, or consistent with legal duties.
Work location
Work model: On-site
776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
Grand Rapids, Michigan
Key Responsibilities
- check_circleLead, manage, and develop employees to ensure retention and growth
- check_circleMonitor and correct unsafe acts or conditions to ensure compliance
- check_circleMonitor service freight to ensure cut time compliance
- check_circleIdentify freight with incorrect weight and classification
- check_circlePlan daily manpower needs and set schedules for timely freight delivery
- check_circleSupervise employee work to maintain quality, safety, and customer deliverables
- check_circleEnsure all OS&D is identified and processed properly
- check_circleAssist customers with rate quotes, claims, and appointment scheduling
- check_circleAnalyze performance data to identify cost-cutting and efficiency opportunities
- check_circleCommunicate job assignments clearly and coordinate with all employees
Requirements
- verifiedHigh school diploma or equivalent
- verifiedThorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules
- verifiedKnowledge of Microsoft Office and Internet
Nice to Have
Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures.
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Internet, LTL Industry, Dot Rules And Regulations, Osha Laws, Hazardous Materials Regulations, NMFC, Tariff Rules.
Education: High school diploma or equivalent required.
Frequently asked questions about Supv-Operations at Presbyterian Night Shelter
What does a Supv-Operations at Presbyterian Night Shelter do?expand_more
Day-to-day, the Supv-Operations at Presbyterian Night Shelter will lead, manage, and develop employees to ensure retention and growth; monitor and correct unsafe acts or conditions to ensure compliance; monitor service freight to ensure cut time compliance; and identify freight with incorrect weight and classification.
What are the requirements for this Supv-Operations role?expand_more
Presbyterian Night Shelter is looking for candidates who meet the following requirements: High school diploma or equivalent; Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules; and Knowledge of Microsoft Office and Internet.
Where is the Supv-Operations role at Presbyterian Night Shelter located?expand_more
Supv-Operations at Presbyterian Night Shelter is based in 776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States. This is a on-site role.
Is this Supv-Operations job remote, hybrid, or on-site?expand_more
Presbyterian Night Shelter has listed this Supv-Operations role as on-site.
How much experience is required for this Supv-Operations role?expand_more
Candidates for Supv-Operations at Presbyterian Night Shelter should have mid level.
What skills do you need for the Supv-Operations role at Presbyterian Night Shelter?expand_more
Key skills for Supv-Operations at Presbyterian Night Shelter include Microsoft Office; Internet; LTL Industry; Dot Rules And Regulations; Osha Laws; Hazardous Materials Regulations; NMFC; and Tariff Rules.
What education is required for Supv-Operations at Presbyterian Night Shelter?expand_more
Educational requirements for this role: High school diploma or equivalent required.
What category does the Supv-Operations role belong to?expand_more
Supv-Operations at Presbyterian Night Shelter is part of the logistics & warehouse job category on Recrutus.