Supportive Housing Program Support Specialist
Not Disclosed•Part-TimeOn-site
location_on2102, Monte Carlo Trail, Clear Lake, Orlando, Orange County, Florida, 32805, United States
About the Role
This position serves as a dedicated support partner for homeless and indigent clients facing high medical needs and vulnerability. Working within OBFH's residential Health 2 Housing medical respite care program, the role focuses on facilitating medical recovery and securing access to supportive housing. The position is designed to provide comprehensive case management, assessment, and ongoing evaluation to ensure clients receive the continuity of care they need during their transition.
Day in the Life
You will manage a caseload of six or more clients, balancing the unique needs of each individual based on their acuity and housing stability. Your day involves gathering baseline data on medical service usage and housing priorities, then collaborating with a multidisciplinary team during bimonthly case conferences and on-site rounds. A significant portion of your time is spent advocating for clients, arranging referrals to internal and external service providers, and providing hands-on modeling to help clients develop essential daily living skills such as cooking, budgeting, and meal planning.
The role requires active coordination of client transportation using approved agency resources and rideshare programs to ensure attendance at priority services. You will maintain rigorous documentation of client progress and care plans while utilizing agency communication tools to stay updated on organizational developments. The environment is fast-paced and often non-therapeutic, requiring flexibility, crisis intervention skills, and the ability to navigate complex situations involving trauma, substance use, or serious mental illness.
Hiring Process
Candidates selected for an interview will be invited to the Main Clinic at 232 N. Orange Blossom Trail, Orlando, FL, or the SH Offices at 808 W. Central Ave., Orlando, FL. The process includes a review of qualifications and a discussion regarding the specific needs of the client population served.
Equal Opportunity Employer
OBFH is committed to providing a safe and respectful environment for all clients and staff. We advocate for the mission of the organization and promote the vision and direction of the agency's values. We consider qualified applicants regardless of background, and we encourage bilingual candidates or those with ASL ability to apply, as these skills are highly valued in serving our diverse community.
Work location
Work model: On-site
2102, Monte Carlo Trail, Clear Lake, Orlando, Orange County, Florida, 32805, United States
Orlando, Florida
Key Responsibilities
- check_circleManage a caseload of six or more clients based on acuity and housing stability
- check_circleReview client progress and adjust care plans as appropriate
- check_circleCoordinate client transportation using approved agency resources and vehicles
- check_circleGather baseline data on client medical service usage and housing prioritization needs
- check_circleProvide hands-on modeling and teaching for daily living skills such as cooking and budgeting
- check_circleCoordinate referrals to internal and external service providers to ensure continuity of care
- check_circleOrganize, document, and maintain client case files in compliance with agency policies
- check_circleConduct assessments, case planning, and service evaluations for high-acuity homeless clients
Requirements
- verifiedHigh School Diploma, GED or equivalent experience
- verifiedAt least two years' experience in Human Services field
- verifiedValid Driver's License
- verifiedValid car insurance
Nice to Have
Bachelor's degree in human services and/or certification in Case Management with commensurate experience. Experience with EHR (Electronic Health Record) documentation. Experience with HMIS (Homeless Management Information System). Bilingual or ASL ability.
Similar Job Opportunities
Skills, education and keywords
Skills: Case Management, Hipaa, Ehr, Electronic Health Record, Hmis, Homeless Management Information System, Bilingual, Asl.
Education: High School Diploma or GED required; Bachelor's degree in human services preferred.
Frequently asked questions about Supportive Housing Program Support Specialist at Health Care Center for the Homeless
What does a Supportive Housing Program Support Specialist at Health Care Center for the Homeless do?expand_more
Day-to-day, the Supportive Housing Program Support Specialist at Health Care Center for the Homeless will manage a caseload of six or more clients based on acuity and housing stability; review client progress and adjust care plans as appropriate; coordinate client transportation using approved agency resources and vehicles; and gather baseline data on client medical service usage and housing prioritization needs.
What are the requirements for this Supportive Housing Program Support Specialist role?expand_more
To qualify for the Supportive Housing Program Support Specialist at Health Care Center for the Homeless position, applicants should have: High School Diploma, GED or equivalent experience; At least two years' experience in Human Services field; Valid Driver's License; and Valid car insurance.
Where is the Supportive Housing Program Support Specialist role at Health Care Center for the Homeless located?expand_more
Supportive Housing Program Support Specialist at Health Care Center for the Homeless is based in 2102, Monte Carlo Trail, Clear Lake, Orlando, Orange County, Florida, 32805, United States. This is a on-site role.
Is this Supportive Housing Program Support Specialist job remote, hybrid, or on-site?expand_more
Health Care Center for the Homeless has listed this Supportive Housing Program Support Specialist role as on-site.
How much experience is required for this Supportive Housing Program Support Specialist role?expand_more
Supportive Housing Program Support Specialist at Health Care Center for the Homeless typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Supportive Housing Program Support Specialist role at Health Care Center for the Homeless?expand_more
Key skills for Supportive Housing Program Support Specialist at Health Care Center for the Homeless include Case Management; Hipaa; Ehr; Electronic Health Record; Hmis; Homeless Management Information System; Bilingual; and Asl.
What education is required for Supportive Housing Program Support Specialist at Health Care Center for the Homeless?expand_more
Educational requirements for this role: High School Diploma or GED required; and Bachelor's degree in human services preferred.
What category does the Supportive Housing Program Support Specialist role belong to?expand_more
Supportive Housing Program Support Specialist at Health Care Center for the Homeless is part of the healthcare & nursing job category on Recrutus.
About Health Care Center for the Homeless
Health Care Center for the Homeless operates as a 501(c)(3) non-profit organization within the hospitals and health care industry, based in Orlando, Florida. Established in 1993 by Dr. Rick Baxley, the entity began as an evening clinic at a local shelter before evolving into the Orange Blossom Family Health center. This facility is situated a few blocks west of downtown Orlando and serves as a centralized hub for delivering medical services to vulnerable populations.
The organization focuses on the homeless and uninsured residents across Orange, Osceola, and Seminole counties with the objective of fostering self-sufficiency. It also extends care to housed individuals in Orange County who lack adequate insurance, aiming to protect them from financial hardship caused by major medical expenses. All services are provided in an environment emphasizing dignity and respect.
Comprehensive offerings include primary medical care, oral health services, behavioral health and substance abuse counseling, vision care, and an on-site pharmacy. Additional initiatives encompass a residential tuberculosis shelter, mobile health units, and the HOPE Team, a dedicated street outreach program. These combined efforts address the diverse health needs of the community while supporting long-term stability for patients.
Browse more roles: All Health Care Center for the Homeless jobs, healthcare & nursing jobs on Recrutus.