Supervisor - Reporting (Remote - Temporary)
Not Disclosed•TemporaryRemote
location_onGranchina, Calle Guayama, 00917, United States
About the Mission
Maximus is currently seeking a Reporting Supervisor to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance within a designated geographical area. This position offers the unique opportunity to directly support survivors of natural disasters.
About the Role
The FEMA team strives to be available to help those in need, requiring a high degree of flexibility from our staff. As a Reporting Supervisor, you will lead a team dedicated to sustaining an effective reporting program that gathers, prepares, trends, and analyzes operational activity. You will coordinate and evaluate the work of Reporting Specialists, assist in creating monthly client presentations, and ensure the accuracy and timeliness of all reports in compliance with contract requirements.
This is a temporary, remote position where Maximus will provide the necessary equipment. To succeed in this fast-paced, deadline-oriented environment, you must be comfortable working independently as well as collaborating as a team member. The role demands a high level of confidentiality and the ability to manage complex data while maintaining excellent customer service standards.
Work Schedule & Requirements
This position requires availability to work an eight (8) hour shift, 5 days per week, anytime between the hours of 6:30 AM and 2:30 AM EST, including weekends. Candidates must be US Citizens and possess the ability to pass a Federal Government clearance.
Home Office Requirements:
- Internet speed of 25 Mbps or higher (50 Mbps for shared connectivity).
- Minimum 5 Mbps upload speed.
- Connectivity via Category 5 or 6 ethernet patch cable to the home router.
- A private, secure work area with an adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone required to log into Maximus systems.
Hiring Process
Interested candidates should apply directly through the Maximus career portal. The selection process includes a review of qualifications, followed by interviews to assess technical skills, cultural fit, and ability to meet the specific clearance and schedule requirements outlined above.
Equal Opportunity Employer
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics.
Work location
Work model: Remote
Granchina, Calle Guayama, 00917, United States
Key Responsibilities
- check_circleSupervise team members and processes to sustain an effective reporting program
- check_circleAssist with the creation of monthly client PowerPoint presentations
- check_circleSupervise and conduct the development of required routine and ad hoc reports
- check_circleProvide management with up-to-date program statistics
- check_circleProvide contractually required monthly and quarterly project status reports
- check_circleEnsure accuracy and timeliness of reports in compliance with contract requirements
- check_circleParticipate in program expansion planning and implementation
- check_circleDemonstrate excellent customer service skills
- check_circleEnsure compliance with company Wage & Hour policy regarding employee breaks
- check_circleCoordinate and evaluate the work of Reporting Specialists
Requirements
- verifiedBachelor's degree in relevant field and 3+ years experience OR Associate degree with 2 years call center experience
- verifiedUS Citizenship
- verifiedAbility to pass Federal Government clearance
- verifiedProficient in Microsoft Office suite
- verifiedInternet speed 25mbps or higher
- verifiedConnectivity via Category 5 or 6 ethernet cable
- verifiedMust reside in Continental US
- verifiedMust have a smartphone
Benefits & Perks
check_circleEquipment provided by employer for use
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office Suite, Powerpoint.
Education: Bachelor's degree in relevant field of study or equivalent combination of education and experience; Associate degree or equivalent combination of education, technical training or work experience.
Frequently asked questions about Supervisor - Reporting (Remote - Temporary) at Maximus
What does a Supervisor - Reporting (Remote - Temporary) at Maximus do?expand_more
In this Supervisor - Reporting (Remote - Temporary) at Maximus role, you will supervise team members and processes to sustain an effective reporting program; assist with the creation of monthly client powerpoint presentations; supervise and conduct the development of required routine and ad hoc reports; and provide management with up-to-date program statistics.
What are the requirements for this Supervisor - Reporting (Remote - Temporary) role?expand_more
Maximus is looking for candidates who meet the following requirements: Bachelor's degree in relevant field and 3+ years experience OR Associate degree with 2 years call center experience; US Citizenship; Ability to pass Federal Government clearance; Proficient in Microsoft Office suite; Internet speed 25mbps or higher; and Connectivity via Category 5 or 6 ethernet cable.
Where is the Supervisor - Reporting (Remote - Temporary) role at Maximus located?expand_more
Supervisor - Reporting (Remote - Temporary) at Maximus is based in Granchina, Calle Guayama, 00917, United States. This is a remote role.
Is this Supervisor - Reporting (Remote - Temporary) job remote, hybrid, or on-site?expand_more
Maximus has listed this Supervisor - Reporting (Remote - Temporary) role as remote.
How much experience is required for this Supervisor - Reporting (Remote - Temporary) role?expand_more
Supervisor - Reporting (Remote - Temporary) at Maximus typically requires 3+ years of relevant experience at the mid level level.
What skills do you need for the Supervisor - Reporting (Remote - Temporary) role at Maximus?expand_more
Key skills for Supervisor - Reporting (Remote - Temporary) at Maximus include Microsoft Office Suite; and Powerpoint.
What education is required for Supervisor - Reporting (Remote - Temporary) at Maximus?expand_more
Educational requirements for this role: Bachelor's degree in relevant field of study or equivalent combination of education and experience; and Associate degree or equivalent combination of education, technical training or work experience.
What category does the Supervisor - Reporting (Remote - Temporary) role belong to?expand_more
Supervisor - Reporting (Remote - Temporary) at Maximus is part of the other/general job category on Recrutus.