Supervisor

About the Role

This position is responsible for the day-to-day operation and administrative activities across multiple buildings within the district. The role serves as a critical link between frontline personnel, the Project Manager, and the client, ensuring that all services align with contract requirements and customer specifications.

You will lead a team of Supervisors, guiding them to maintain high standards of conformance while developing and implementing cost control measures. A key part of your day involves overseeing inspections, quality control protocols, and inventory management for equipment and supplies. Beyond operational oversight, you will act as a primary point of contact for the client, resolving inquiries, managing feedback, and fostering retention through excellent service delivery.

The role requires a proactive approach to problem-solving, anticipating issues before they escalate and recommending appropriate actions to the Project Manager. You will also identify opportunities to increase billable services, adding value to the customer through periodic services and TAG work. Success in this position demands a passion for serving others, exceptional organizational skills, and the flexibility to respond to urgent client requests, including evenings and weekends when necessary.