Strategic Account Manager with Security Clearance
Not Disclosed•Full-TimeOn-site
location_on945, Section Line Road, Albertville, Marshall County, Alabama, 35950, United States
About the Role
Our Strategic Account Manager serves as the strategic "anchor" within a dedicated account pod, driving revenue growth by ensuring U.S. Public Sector customers achieve their most critical objectives. This role bridges the gap between technical software adoption, data utilization, and long-term account expansion. You will provide confident, consultative guidance to demonstrate how Chainalysis data and software solutions help agencies achieve their missions while identifying new opportunities for program growth.
The ideal candidate possesses deep fluency within the Department of Homeland Security (including HSI, CBP, and Secret Service) and the Department of Defense. You will act as the voice of the customer, translating complex data conversations into actionable outcomes that protect the homeland and support defense objectives. By aligning software capabilities with critical national security missions, you will help tactical personnel leverage forensic intelligence to counter threat networks.
Day in the Life
In this position, you will partner with Account Executives to co-lead growth strategies for key accounts, ensuring Chainalysis products align with the customer's mission. Your day involves identifying mission gaps—such as tracking illicit crypto flows or tax non-compliance—to build business cases for new use cases and services. You will proactively uncover unsolved customer challenges and remove internal or external roadblocks to ensure consistency and predictability in results.
You will manage the implementation and usage of Chainalysis offerings, ensuring alignment with customer expectations, resourcing needs, and timelines. This includes coordinating customer enablement sessions and working in tandem with services professionals to understand specific needs and gaps. Additionally, you will lead the end-to-end renewal process, identifying churn risks 180+ days out and executing mitigation plans to protect Net Revenue Retention (NRR). As a key advocate, you will translate customer observations into actionable product enhancements for the Product and Engineering teams.
Work location
Work model: On-site
945, Section Line Road, Albertville, Marshall County, Alabama, 35950, United States
Albertville, Alabama
Key Responsibilities
- check_circleDrive revenue growth by measuring software utilization and identifying new use cases
- check_circleIdentify mission gaps and build business cases for new services and program expansion
- check_circleManage product implementation and usage to ensure alignment with customer missions
- check_circleNavigate public-sector procurement cycles and compliance requirements for predictable renewals
- check_circleLead the end-to-end renewal process and execute mitigation plans to protect Net Revenue Retention
- check_circlePartner with Account Executives to co-lead growth strategies for key public sector accounts
- check_circleAdvocate internally as the voice of the customer to drive product enhancements and resolve challenges
- check_circleCoordinate and lead customer enablement sessions to ensure product adoption
Requirements
- verified5+ years in Customer Success, Account Management, or Inside Sales
- verifiedExperience within GovTech or Public Sector SaaS
- verifiedDeep familiarity with DoD and DHS procurement and buying cycles
- verifiedAbility to travel up to 50%
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Frequently asked questions about Strategic Account Manager with Security Clearance at Chainalysis Government Solutions
What does a Strategic Account Manager with Security Clearance at Chainalysis Government Solutions do?expand_more
A Strategic Account Manager with Security Clearance at Chainalysis Government Solutions is responsible for the following: Drive revenue growth by measuring software utilization and identifying new use cases; Identify mission gaps and build business cases for new services and program expansion; Manage product implementation and usage to ensure alignment with customer missions; and Navigate public-sector procurement cycles and compliance requirements for predictable renewals.
What are the requirements for this Strategic Account Manager with Security Clearance role?expand_more
Chainalysis Government Solutions is looking for candidates who meet the following requirements: 5+ years in Customer Success, Account Management, or Inside Sales; Experience within GovTech or Public Sector SaaS; Deep familiarity with DoD and DHS procurement and buying cycles; and Ability to travel up to 50%.
Where is the Strategic Account Manager with Security Clearance role at Chainalysis Government Solutions located?expand_more
Strategic Account Manager with Security Clearance at Chainalysis Government Solutions is based in 945, Section Line Road, Albertville, Marshall County, Alabama, 35950, United States. This is a on-site role.
Is this Strategic Account Manager with Security Clearance job remote, hybrid, or on-site?expand_more
Chainalysis Government Solutions has listed this Strategic Account Manager with Security Clearance role as on-site.
How much experience is required for this Strategic Account Manager with Security Clearance role?expand_more
Strategic Account Manager with Security Clearance at Chainalysis Government Solutions typically requires 5+ years of relevant experience at the senior level.
What skills do you need for the Strategic Account Manager with Security Clearance role at Chainalysis Government Solutions?expand_more
Key skills for Strategic Account Manager with Security Clearance at Chainalysis Government Solutions include Chainalysis; Crypto; Cryptocurrency; DHS; Dod; Hsi; CBP; and Secret Service.
What category does the Strategic Account Manager with Security Clearance role belong to?expand_more
Strategic Account Manager with Security Clearance at Chainalysis Government Solutions is part of the sales job category on Recrutus.
About Chainalysis Government Solutions
Chainalysis Government Solutions operates as a specialized software development entity headquartered in Ashburn, Virginia. As a wholly-owned subsidiary of Chainalysis, Inc., the organization serves as a dedicated partner for U.S. public sector agencies across federal, state, and local levels. The company delivers specialized access to industry-leading data, technology, software, and training designed to help government entities navigate the complexities of the digital asset landscape.
Clientele includes tax authorities, financial regulators, and law enforcement agencies, alongside deep experience serving the National Security and Defense sectors. The firm translates complex blockchain activity into clear, actionable insights that support critical missions ranging from combating financial crime to identifying global security risks. These capabilities are specifically structured to meet the unique operational and compliance requirements of the U.S. public sector.
By integrating cryptocurrency forensics with a thorough understanding of government missions, the organization empowers public sector partners to protect communities, enforce laws, and ensure financial integrity within a decentralized environment. This approach allows government entities to address emerging challenges in the digital asset space effectively without compromising operational standards or mission objectives.
Browse more roles: All Chainalysis Government Solutions jobs, sales jobs on Recrutus.