Strategic Account Manager

About the Team

Rokt is a hyper-growth ecommerce leader and the global authority in unlocking real-time relevance in the moment that matters most. Powered by our AI Brain and ecommerce Network, we facilitate billions of transactions connecting hundreds of millions of customers, trusted by the world's leading companies. We are a team of builders dedicated to helping smart businesses find innovative ways to meet customer needs and generate incremental revenue, often driving 10-50% of additional revenue for our partners.

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart, humble people who enjoy building a disruptive business together, striving to be a force for good as we make the world better.

At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Our 'Rokt'stars' constantly strive to raise the bar, pushing the envelope of what is possible.

About the Role

This role sits within our Strategic Key Accounts team in New York. As a Strategic Account Manager, you will act as a quarterback across product development, commercial strategy, and project execution. You will drive measurable growth, expand product adoption, and build durable executive relationships across a complex, fast-moving account.

This is a high-impact, high-trust, high-visibility role for someone who thrives in ambiguity, uses AI as a force multiplier, and brings the organization, commercial acumen, and technical fluency required to keep multiple workstreams moving with precision while helping Rokt deepen its foothold across the full Transaction Moment™. You will own day-to-day strategic account management, act as the central coordinator for internal and external stakeholders, and lead account planning through disciplined use of Mutual Action Plans, Joint Business Plans, and QBRs.

Culture & Benefits

We leverage best-in-class technology and market-leading innovation in AI and ML, underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves. We offer a great list of perks and benefits, including:

• Ownership: Every Rokt'star gets equity in the company.
• Wellness: Enjoy catered lunch every day, healthy snacks in the office, and a gym membership on us.
• Security: Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and fully funded premium health insurance.
• Community: A dog-friendly office and the opportunity to work with the greatest talent in town.
• Travel: See the world! We have offices in New York, Seattle, Sydney, Tokyo, and London.
• Time Off: Extra leave including bonus annual leave and sabbatical leave.

We believe we're better together. We love spending time together and are in the office most days (teams are in the office minimum 4 days per week).

Equal Opportunity

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing, and keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

How to Apply

If this sounds like a role you'd enjoy, apply here, and you'll hear from our recruiting team.