Store Support
Not Disclosed•Full-TimeOn-site
location_onNorth 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States
Position Purpose
Associates in Store Support positions are responsible for a variety of non-sales functions that play a critical role in ensuring the highest level of customer satisfaction. Whether directing customers to store departments or merchandise, answering questions on product order status, handling cash management, or managing program compliance, these roles are essential to the store's operational success.
Specific positions within this family include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
Day in the Life
In this role, you will ensure an outstanding customer order fulfillment experience and assist customers in the lot. Direct interaction with customers and vendors is sometimes required. You will work cooperatively with other associates, vendors, and carriers, often with little to some supervision. Success in this position requires being detail-oriented, demonstrating proven time management skills, and maintaining a high level of integrity at all times. You will respond to operational concerns of all associates while remaining focused on store-specific business objectives.
Work location
Work model: On-site
North 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States
Phoenix, Arizona
Key Responsibilities
- check_circleEnsure outstanding customer order fulfillment experience
- check_circleAnswer customer questions regarding product order status
- check_circleProvide administrative services to support store operations
- check_circleCoordinate with vendors and carriers to resolve operational concerns
- check_circleSupport store-specific business objectives while maintaining integrity
- check_circleHandle cash management and program compliance tasks
- check_circleAssist customers in the lot with inquiries and directions
Similar Job Opportunities
Skills, education and keywords
Education: Associates in Store Support positions.
Frequently asked questions about Store Support at The Home Depot
What does a Store Support at The Home Depot do?expand_more
A Store Support at The Home Depot is responsible for the following: Ensure outstanding customer order fulfillment experience; Answer customer questions regarding product order status; Provide administrative services to support store operations; and Coordinate with vendors and carriers to resolve operational concerns.
Where is the Store Support role at The Home Depot located?expand_more
Store Support at The Home Depot is based in North 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States. This is a on-site role.
Is this Store Support job remote, hybrid, or on-site?expand_more
The Home Depot has listed this Store Support role as on-site.
How much experience is required for this Store Support role?expand_more
Candidates for Store Support at The Home Depot should have entry level.
What education is required for Store Support at The Home Depot?expand_more
Educational requirements for this role: Associates in Store Support positions.
What category does the Store Support role belong to?expand_more
Store Support at The Home Depot is part of the retail job category on Recrutus.