Store Support
Not Disclosed•Full-TimeOn-site
location_on24th Street North, Central City, Birmingham, Jefferson County, Alabama, 35202, United States
Position Purpose
Associates in Store Support positions are responsible for a variety of non-sales functions that play a critical role in ensuring the highest level of customer satisfaction. Whether directing customers to store departments, answering questions on product order status, handling cash management, or managing program compliance, these roles are essential to the store's operational success.
About the Role
This position may involve ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct interaction with customers or vendors is sometimes required. Individuals in these positions must work cooperatively with other associates, vendors, and carriers, often with little to some supervision.
Success in this role requires being detail-oriented with proven time management skills. Associates must demonstrate a high level of integrity at all times, respond to operational concerns of all associates, and remain focused on store-specific business objectives while supporting key operational responsibilities.
Specific Positions
Specific titles within this category may include:
- Office Associate
- Order Fulfillment Associate
- Lot Associate
- Customer Service Representative
Work location
Work model: On-site
24th Street North, Central City, Birmingham, Jefferson County, Alabama, 35202, United States
Birmingham, Alabama
Key Responsibilities
- check_circleEnsure outstanding customer order fulfillment experience
- check_circleMaintain program compliance and demonstrate high integrity
- check_circleAnswer customer questions regarding product order status
- check_circleSupport store-specific business objectives and operational goals
- check_circleProvide administrative services and handle cash management
- check_circleCoordinate with vendors and carriers to support operations
- check_circleAssist customers in the lot with inquiries and directions
Similar Job Opportunities
Skills, education and keywords
Education: Associates in Store Support positions.
Frequently asked questions about Store Support at The Home Depot
What does a Store Support at The Home Depot do?expand_more
A Store Support at The Home Depot is responsible for the following: Ensure outstanding customer order fulfillment experience; Maintain program compliance and demonstrate high integrity; Answer customer questions regarding product order status; and Support store-specific business objectives and operational goals.
Where is the Store Support role at The Home Depot located?expand_more
Store Support at The Home Depot is based in 24th Street North, Central City, Birmingham, Jefferson County, Alabama, 35202, United States. This is a on-site role.
Is this Store Support job remote, hybrid, or on-site?expand_more
The Home Depot has listed this Store Support role as on-site.
How much experience is required for this Store Support role?expand_more
Candidates for Store Support at The Home Depot should have entry level.
What education is required for Store Support at The Home Depot?expand_more
Educational requirements for this role: Associates in Store Support positions.
What category does the Store Support role belong to?expand_more
Store Support at The Home Depot is part of the retail job category on Recrutus.