Store Support
Not Disclosed•Full-TimeOn-site
location_on18460, East Taft Avenue, Villa Park, Orange County, California, 92861, United States
Position Purpose
Associates in Store Support positions play a critical role in ensuring the highest level of customer satisfaction by managing a variety of non-sales functions. Whether directing customers to store departments, answering questions on product order status, handling cash management, or ensuring program compliance, these roles are essential to the store's operational success.
About the Role
This position may involve ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct interaction with customers and vendors is sometimes required. Individuals in these positions must work cooperatively with other associates, vendors, and carriers, often with little to some supervision.
To succeed, associates must be detail-oriented with proven time management skills and demonstrate a high level of integrity at all times. The role requires responding to operational concerns of all associates while remaining focused on store-specific business objectives.
Specific Positions
Specific titles within this family of roles may include:
- Office Associate
- Order Fulfillment Associate
- Lot Associate
- Customer Service Representative
Work location
Work model: On-site
18460, East Taft Avenue, Villa Park, Orange County, California, 92861, United States
Villa Park, California
Key Responsibilities
- check_circleEnsure outstanding customer order fulfillment experience
- check_circleAnswer customer questions regarding product order status
- check_circle
Similar Job Opportunities
Skills, education and keywords
Education: Associates in Store Support positions.
Frequently asked questions about Store Support at The Home Depot
What does a Store Support at The Home Depot do?expand_more
A Store Support at The Home Depot is responsible for the following: Ensure outstanding customer order fulfillment experience; Answer customer questions regarding product order status; Provide administrative services to support store operations; and Coordinate with vendors and carriers to resolve operational concerns.
Where is the Store Support role at The Home Depot located?expand_more
Store Support at The Home Depot is based in 18460, East Taft Avenue, Villa Park, Orange County, California, 92861, United States. This is a on-site role.
Is this Store Support job remote, hybrid, or on-site?expand_more
The Home Depot has listed this Store Support role as on-site.
How much experience is required for this Store Support role?expand_more
Candidates for Store Support at The Home Depot should have entry level.