Sr. Unified Communications Engineer III

About MetroStar

At MetroStar, we are obsessed with our people. We have built a two-decade legacy of assembling the best and brightest teams, operating on the belief that great technology services are impossible without amazing talent. Our mission is simple yet profound: A passion for our people. Value for our customers. We live by this every day, ensuring our future relies on a deep understanding and relentless focus on our team members.

About the Role

As a Sr. UC Engineer III, you will serve as a technical authority for voice, video, and collaboration platforms within a fast-paced, mission-critical operational environment. This role is designed for a subject matter expert who can contribute immediately to supporting a highly visible, security-sensitive customer. You will be part of a collaborative, high-performing team delivering technical solutions for the highest levels of the federal government.

In this position, you will act as a proactive problem solver and a trusted advisor to both technical and non-technical stakeholders. Your day-to-day involves designing, implementing, and troubleshooting complex enterprise Unified Communications platforms, including Cisco Unified Communications Manager, Webex, and Microsoft Teams. You will ensure high-quality real-time voice and video traffic by configuring Session Border Controllers (SBCs), voice gateways, dial plans, and Quality of Service (QoS) protocols.

Beyond technical execution, you will participate in Agile execution, contribute to continuous improvement initiatives, and establish a high level of customer trust through your professionalism and expertise. This role requires a strong sense of ownership and the ability to support mission operations with urgency. Please note that this position is designated as essential personnel supporting continuity of operations and may require work during government shutdowns, emergencies, or other critical situations.

Hiring Process

Applications for this position are accepted on a rolling basis until the role is filled. We encourage candidates to apply as early as possible for full consideration. To apply, please submit your resume via the form below or through our careers page at metrostar.com.

Our Culture & Commitment

We are big fans of our people, which is why we offer a generous benefits package, professional growth opportunities, and valuable time to recharge. We invite you to learn more about our company culture and benefits by visiting our website or reviewing our Culture Guide.

MetroStar is committed to non-discrimination. All qualified applicants will receive consideration for employment based on merit without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other status protected by applicable federal, state, local, or international law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.