Sr Technology Trainer Epic
Not Disclosed•Full-TimeOn-site
location_on3511, 13th Street Northwest, Columbia Heights, Ward 1, Washington, District of Columbia, 20010, United States
About the Team
The Technology Training and Adoption team is an Epic-certified group dedicated to ensuring every Children's National staff member is well-prepared and proficient in using the new Epic electronic health record and related applications. Reporting to the Manager of Technology Training and Adoption, this team operates at the intersection of clinical, operational, revenue cycle, and information services stakeholders. Our mission is to implement a continuous learning model that advances user adoption and system mastery, empowering staff to leverage technology with competence and confidence.
About the Role
As a Senior Technology Trainer, you will be a pivotal partner in designing and delivering our enterprise technology training program. This role exists to bridge the gap between complex health information technology and the daily workflows of our clinical and operational teams. Your expertise in healthcare workflows, instructional design, and IT will directly impact patient safety, care delivery, and the overall experience for patients, families, and colleagues.
In this position, you will help implement a continuous learning model that fosters a supportive and inclusive culture. You will collaborate with cross-functional teams to align training efforts with organizational goals, ensuring materials are current, role-specific, and aligned with our standards. Your day-to-day involves designing curricula, supporting go-live readiness, and spending time in clinical areas to observe system use, identify gaps, and provide coaching. By promoting new features and addressing user concerns, you will drive change management and ensure users are prepared during system transitions.
Our Mission
Join us in making a lasting impact as we help our patients "Grow Up Stronger." We are committed to improving business processes and care delivery through technology, ensuring that every interaction with our systems contributes to a safer, more efficient healthcare environment.
Hiring Process
Candidates selected for this role will be required to obtain and maintain the appropriate Epic certification for their assigned area of responsibility within 6 weeks of completing training. The interview process will assess your ability to contribute to high-performing teams, your communication skills in conveying complex technical concepts, and your experience with instructional design and adult learning principles.
Equal Opportunity Employer
Children's National is an Equal Opportunity Employer. We are committed to fostering a supportive and inclusive culture where we partner with all team members to achieve our goals. We value diverse perspectives and are dedicated to creating a positive work environment where safety, transparency, and continuous improvement are paramount.
Work location
Work model: On-site
3511, 13th Street Northwest, Columbia Heights, Ward 1, Washington, District of Columbia, 20010, United States
Washington, District of Columbia
Key Responsibilities
- check_circleDesign and deliver training curricula for clinical, operational, and administrative user groups
- check_circlePartner with stakeholders to align training efforts with organizational goals and EHR strategy
- check_circleCoordinate training logistics and execution for system go-lives and upgrades
- check_circleAssess training effectiveness using metrics and provide coaching to identify user gaps
- check_circleSupport change management efforts by promoting new features and addressing user concerns
- check_circleProvide daily guidance to junior training staff and assist in onboarding credentialed trainers
- check_circleUpdate training materials, user guides, and support resources to ensure accessibility
- check_circleMaintain training environments and create realistic, scenario-based training experiences
Requirements
- verifiedBachelor's degree in health care, education, IT, health care administration, or related field
- verified5 years of clinical, operational, revenue cycle, technical, or training experience with health information technology
- verified3 years of experience in staff onboarding, adult education, curriculum development, instructional design, or training delivery
- verifiedEpic certification obtained and maintained within 6 weeks of completing training
- verifiedKnowledge of instructional design methodologies and adult learning principles
- verifiedProficiency with e-learning authoring tools, learning management systems (LMS), and virtual training platforms
- verifiedStrong expertise in health information technology and electronic health records
- verifiedFamiliarity with cross-venue clinical workflows and health care operations
Nice to Have
Master's or other advanced degree in health care, education, information technology, health care administration, or a related field. Experience with the Epic EHR.
Similar Job Opportunities
Skills, education and keywords
Skills: Epic, Electronic Health Records, Instructional Design, Adult Learning Principles, E-Learning Authoring Tools, Learning Management Systems, Virtual Training Platforms, Health Information Technology, Revenue Cycle, Change Management.
Education: Bachelor's Degree in health care, education, IT, or related field (Required); Master's or advanced degree in health care, education, IT, or related field (Preferred).
Frequently asked questions about Sr Technology Trainer Epic at Children's National Hospital
What does a Sr Technology Trainer Epic at Children's National Hospital do?expand_more
A Sr Technology Trainer Epic at Children's National Hospital is responsible for the following: Design and deliver training curricula for clinical, operational, and administrative user groups; Partner with stakeholders to align training efforts with organizational goals and EHR strategy; Coordinate training logistics and execution for system go-lives and upgrades; and Assess training effectiveness using metrics and provide coaching to identify user gaps.
What are the requirements for this Sr Technology Trainer Epic role?expand_more
To qualify for the Sr Technology Trainer Epic at Children's National Hospital position, applicants should have: Bachelor's degree in health care, education, IT, health care administration, or related field; 5 years of clinical, operational, revenue cycle, technical, or training experience with health information technology; 3 years of experience in staff onboarding, adult education, curriculum development, instructional design, or training delivery; Epic certification obtained and maintained within 6 weeks of completing training; Knowledge of instructional design methodologies and adult learning principles; and Proficiency with e-learning authoring tools, learning management systems (LMS), and virtual training platforms.
Where is the Sr Technology Trainer Epic role at Children's National Hospital located?expand_more
Sr Technology Trainer Epic at Children's National Hospital is based in 3511, 13th Street Northwest, Columbia Heights, Ward 1, Washington, District of Columbia, 20010, United States. This is a on-site role.
Is this Sr Technology Trainer Epic job remote, hybrid, or on-site?expand_more
Children's National Hospital has listed this Sr Technology Trainer Epic role as on-site.
How much experience is required for this Sr Technology Trainer Epic role?expand_more
Sr Technology Trainer Epic at Children's National Hospital typically requires 5+ years of relevant experience at the senior level.
What skills do you need for the Sr Technology Trainer Epic role at Children's National Hospital?expand_more
Key skills for Sr Technology Trainer Epic at Children's National Hospital include Epic; Electronic Health Records; Instructional Design; Adult Learning Principles; E-Learning Authoring Tools; Learning Management Systems; Virtual Training Platforms; and Health Information Technology.
What education is required for Sr Technology Trainer Epic at Children's National Hospital?expand_more
Educational requirements for this role: Bachelor's Degree in health care, education, IT, or related field (Required); and Master's or advanced degree in health care, education, IT, or related field (Preferred).
What category does the Sr Technology Trainer Epic role belong to?expand_more
Sr Technology Trainer Epic at Children's National Hospital is part of the it job category on Recrutus.
About Children's National Hospital
Children's National Hospital operates within the hospitals and health care industry from its headquarters in Washington, DC. Founded in 1870, the organization focuses on improving pediatric health outcomes and has established itself as a top-ranked children's hospital nationwide, receiving evaluations across all specialties by U.S. News & World Report. The institution serves children throughout the D.C. metropolitan area, including locations in Maryland and Virginia, through a network of community-based primary care and specialty clinics.
As a pediatric academic health system, Children's National integrates clinical care with advanced research. The facility includes the Children's National Research Institute and the Sheikh Zayed Institute for Pediatric Surgical Innovation. In 2021, the organization expanded its footprint with the opening of the Research & Innovation Campus, a dedicated hub for developing new pediatric care methods. The hospital has maintained Magnet® designation for four consecutive years, reflecting high standards in nursing and patient care delivery.
The organization functions as a non-profit entity and relies on donor support to ensure accessible care for all children. Beyond clinical services, the hospital engages in advocacy at local, regional, and national levels to promote the health and well-being of the pediatric population.
Browse more roles: All Children's National Hospital jobs, it jobs on Recrutus.