Sr Field Property Adjuster
Not Disclosed•Full-TimeHybrid
location_onDetroit School of Arts, 123, Selden Street, Midtown, Detroit, Wayne County, Michigan, 48201, United States
About the Team
Our Property Claims department is dedicated to delivering high-quality service and outcomes for our insureds. We focus on resolving complex field property claims through thorough analysis, collaboration with internal teams and external experts, and strict adherence to policy provisions, regulations, and best practices.
About the Role
As a Senior Field Property Adjuster for the Southfield and Detroit, Michigan territory, you will independently manage moderate to complex and high-value field property claims. This remote, full-time role requires advanced investigation, evaluation, and negotiation skills to resolve claims effectively. You will serve as a key resource for catastrophe (CAT) response, leading thorough investigations, assessing coverage, and issuing appropriate documentation such as reservation of rights letters.
In this position, you will act as a mentor to junior adjusters, guiding them on complex claims, compliance, and litigation processes. You will coordinate with diverse stakeholders including legal, underwriting, vendors, and agents, often leading cross-functional meetings to communicate complex information clearly. Your work involves setting reserves, authorizing payments, and utilizing advanced tools and analytics to identify trends and improve claims handling efficiency. You will also represent the company in mediations, arbitrations, and trials when necessary, ensuring empathetic and clear communication throughout the claims process to deliver a positive customer experience.
Hiring Process
Candidates must possess a valid driver's license and appropriate state adjuster licenses with continuing education credits. The role requires the ability to travel on short notice and operate a motor vehicle for field investigations. Please ensure you have a sufficient home-based internet connection and the physical ability to perform field work, including inspecting damaged buildings and operating ladders safely.
Equal Opportunity
We are committed to building a diverse and inclusive workforce. We consider qualified applicants regardless of background and strive to create an environment where everyone can thrive.
Work location
Work model: Hybrid
Detroit School of Arts, 123, Selden Street, Midtown, Detroit, Wayne County, Michigan, 48201, United States
Detroit, Michigan
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office Suite, State Adjuster Licenses, Continuing Education Credits, Valid Driver's License.
Education: Bachelor's degree or equivalent experience with claim handling.
Frequently asked questions about Sr Field Property Adjuster at The Hanover Insurance Group
What does a Sr Field Property Adjuster at The Hanover Insurance Group do?expand_more
In this Sr Field Property Adjuster at The Hanover Insurance Group role, you will independently manage moderate to complex and high-value field property claims; lead thorough investigations, assess coverage, and issue appropriate documentation; identify and assign subrogation potential to support successful recovery efforts; and set reserves, authorize payments, and make financial decisions within authority.
What are the requirements for this Sr Field Property Adjuster role?expand_more
The Hanover Insurance Group is looking for candidates who meet the following requirements: Bachelor's degree or equivalent experience with claim handling; 5–10 years of adjusting experience; State adjuster licenses; Continuing education credits; and Valid driver's license.
Where is the Sr Field Property Adjuster role at The Hanover Insurance Group located?expand_more
Sr Field Property Adjuster at The Hanover Insurance Group is based in Detroit School of Arts, 123, Selden Street, Midtown, Detroit, Wayne County, Michigan, 48201, United States. This is a hybrid role.