Software Quality Assurance Analyst
Not Disclosed•ContractorHybrid
location_on21, Thomaston Street, Hartford, Connecticut, 06112, United States
About the Authority
The State of Connecticut Paid Family and Medical Leave Insurance Authority is a quasi-governmental agency formed by statute and signed into law by Governor Ned Lamont in 2019. Its mission is to help Connecticut's workforce navigate health challenges and life changes with greater financial security. Through a trust funded by employees, the Authority makes benefits payments to eligible employees when either the employee or their family member takes a leave from work to care for themselves or a family member.
About the Role
As a Software Quality Assurance Analyst, you will be a critical guardian of the CT Paid Leave platform, ensuring the delivery of high-quality software applications that are functional, accessible, usable, and performant. Reporting to the Quality Assurance IT Manager, you will design, execute, and document complex test plans that directly impact the financial security of Connecticut families.
In this hybrid role based in Hartford, CT, you will collaborate closely with product owners, developers, and business stakeholders to understand requirements and proactively suggest improvements to the system and user experience. Your day-to-day involves testing across a variety of platforms, browsers, and devices, utilizing assistive technologies to ensure accessibility compliance, and leveraging automated tools to enhance test coverage. You will also play a key role in the Agile development lifecycle, participating in ceremonies to advocate for system quality and user experience, while supporting users during User Acceptance Testing and assisting in training new team members.
Hiring Process & Application
This is a one-year contract position. Candidates must be local to the Hartford, CT area and able to work without visa sponsorship. The role requires a hybrid work model with regular participation in on-camera video calls during team meetings or partner interactions.
Equal Opportunity
The State of Connecticut is an equal opportunity employer and values a diverse workforce.
Work location
Work model: Hybrid
21, Thomaston Street, Hartford, Connecticut, 06112, United States
Hartford, Connecticut
Key Responsibilities
Similar Job Opportunities
Skills, education and keywords
Skills: Smoke Testing, Regression Testing, Performance Testing, Accessibility Testing, Api/integration Testing, Nvda, Axe, Jaws, Jira, Confluence.
Education: Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience.
Frequently asked questions about Software Quality Assurance Analyst at KSN Technologies Inc
What does a Software Quality Assurance Analyst at KSN Technologies Inc do?expand_more
In this Software Quality Assurance Analyst at KSN Technologies Inc role, you will design and maintain a robust library of test cases for all platform functionality; utilize assistive technology to perform accessibility testing on the ct paid leave platform; assist in training new team members and providing live or recorded demonstrations; and execute functional and non-functional tests including smoke, regression, performance, and api testing.
What are the requirements for this Software Quality Assurance Analyst role?expand_more
To qualify for the Software Quality Assurance Analyst at KSN Technologies Inc position, applicants should have: Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience; 6+ years' experience in IT operations, programming or systems/software development; 3+ years' experience with QA testing; Candidates must be able to work without visa sponsorship; Experience with smoke testing, accessibility testing, regression testing and performance testing; and Experience with cloud-based platforms such as Salesforce and Mulesoft.