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  1. Home
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  3. it
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  5. Simulator Assembly Technician
Acron Aviation logo

Simulator Assembly Technician

Not Disclosed•Full-TimeOn-site

location_on9 Line Trail, Glendale, Salt Lake City, Salt Lake County, Utah, 84104, United States

Apply Now

About Driver Training Solutions

Driver Training Solutions is a global leader in commercial driving simulators, designed, engineered, and delivered by a team of passionate innovators redefining safe driving. From trucking and law enforcement simulators to our SMART defensive driving courses and software, we support fleets and drivers with the technology and expertise to make the roads a safer place. Now, with a bold new identity, we are building on a legacy of driving excellence—unleashing fresh energy, modern thinking, and a customer-first mindset to meet the demands of today's rapidly evolving aerospace industry. Welcome to Driver Training Solutions, where the future takes to the road!

About the Role

We are seeking a motivated and detail-oriented Operations Support Specialist to join our team. This entry-level position is ideal for individuals who are eager to gain experience in customer support, technical troubleshooting, and hands-on assembly of advanced systems. You will play a key role in supporting our customers by managing inbound calls, resolving system-related issues, and assisting with the assembly, setup, and testing of our high-end driving simulators. This role serves as a bridge between our technical operations and our customers, ensuring that every interaction is handled with professionalism and accuracy.

Equal Opportunity

Acron Aviation is proud to be an Affirmative Action/Equal Opportunity Employer. We are committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state, or local laws.

Acron Aviation maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Acron Aviation is an E-Verify Employer.

Work location

Work model: On-site

location_on

9 Line Trail, Glendale, Salt Lake City, Salt Lake County, Utah, 84104, United States

Salt Lake City, Utah

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Skills, education and keywords

Skills: Customer Support, Technical Troubleshooting, Hardware Assembly, Electronics, Simulation Systems, Ticketing Systems, CRM Tools, Technical Documentation.

Education: High School Diploma or equivalent required; Associate's degree preferred; Bachelor's degree preferred.

Frequently asked questions about Simulator Assembly Technician at Acron Aviation

What does a Simulator Assembly Technician at Acron Aviation do?expand_more
In this Simulator Assembly Technician at Acron Aviation role, you will receive and respond to inbound telephone calls from customers; document, troubleshoot, and resolve system issues with professionalism; escalate complex technical issues to appropriate teams when necessary; and maintain accurate records of customer interactions and resolutions in support systems.
What are the requirements for this Simulator Assembly Technician role?expand_more
To qualify for the Simulator Assembly Technician at Acron Aviation position, applicants should have: High School Diploma or equivalent; 0 to 3 years of prior related experience; Strong verbal and written communication skills; Basic technical aptitude; Associate or bachelor's degree preferred; and Experience in customer support, help desk, or technical troubleshooting preferred.
Where is the Simulator Assembly Technician role at Acron Aviation located?expand_more
Simulator Assembly Technician at Acron Aviation is based in 9 Line Trail, Glendale, Salt Lake City, Salt Lake County, Utah, 84104, United States. This is a on-site role.
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Key Responsibilities

  • check_circleReceive and respond to inbound telephone calls from customers
  • check_circleDocument, troubleshoot, and resolve system issues with professionalism
  • check_circleEscalate complex technical issues to appropriate teams when necessary
  • check_circleMaintain accurate records of customer interactions and resolutions in support systems
  • check_circleAssist with the assembly, setup, and calibration of high-end driving simulators
  • check_circlePerform functional tests to ensure all systems meet quality and performance standards
  • check_circleProvide support to senior technicians during simulator installations and upgrades
  • check_circleReport recurring problems and provide feedback to improve products and processes

Requirements

  • verifiedHigh School Diploma or equivalent
  • verified0 to 3 years of prior related experience
  • verifiedStrong verbal and written communication skills
  • verifiedBasic technical aptitude
  • verifiedAssociate or bachelor's degree preferred
  • verifiedExperience in customer support, help desk, or technical troubleshooting preferred
  • verifiedFamiliarity with hardware assembly, electronics, or simulation systems preferred
  • verifiedKnowledge of ticketing systems, CRM tools, or technical documentation practices preferred

Nice to Have

Associate or bachelor's degree. Experience in customer support, help desk, or technical troubleshooting. Familiarity with hardware assembly, electronics, or simulation systems. Knowledge of ticketing systems, CRM tools, or technical documentation practices.

Acron Aviation logo
Company

Acron Aviation

Industry

it

View company profilearrow_forward
Quick Overview

Experience

0-3 yrs (Entry Level)

Education

High School Diploma or equivalent required

Job Type

Full-Time

Skills Required

Customer SupportTechnical TroubleshootingHardware AssemblyElectronicsSimulation SystemsTicketing SystemsCRM ToolsTechnical Documentation
arrow_forward
Is this Simulator Assembly Technician job remote, hybrid, or on-site?expand_more
Acron Aviation has listed this Simulator Assembly Technician role as on-site.
How much experience is required for this Simulator Assembly Technician role?expand_more
Simulator Assembly Technician at Acron Aviation typically requires 0–3 years of relevant experience at the entry level level.
What skills do you need for the Simulator Assembly Technician role at Acron Aviation?expand_more
Key skills for Simulator Assembly Technician at Acron Aviation include Customer Support; Technical Troubleshooting; Hardware Assembly; Electronics; Simulation Systems; Ticketing Systems; CRM Tools; and Technical Documentation.
What education is required for Simulator Assembly Technician at Acron Aviation?expand_more
Educational requirements for this role: High School Diploma or equivalent required; Associate's degree preferred; and Bachelor's degree preferred.
What category does the Simulator Assembly Technician role belong to?expand_more
Simulator Assembly Technician at Acron Aviation is part of the it job category on Recrutus.
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CDL-A jobsRegistered Nurse jobsBLS jobsAcls jobs
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Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

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